The first day my Family and I arrived we were greeted by Michelle her customer service was amazing. Our 3 rooms were very nice and clean. The choice of restaurants, food and customer service was excellent. The only problem I had was my mother and I have a disability and handicapped parking was limited. You all have VIP parking for the casino guests. What about your guests who are playing and staying at your resort? My family and I spent at least $1200 or more at your establishment. Due to limited parking in your parking lot I had no choice but to park in your garage on the 5th floor all the way at the end where I had to walk to the elevator unacceptable!! I will be reaching out to the corporate office.

Check in with Michelle was EXCELLENT!!food was delicious. Brandon was an excellent server!! Justin was great as well! Bed was soo uncomfortable but overall everything was good.

Excellent service from the desk. Very nice and helpful. Overall was a good stay. Small issue with broken bathroom sink handle was broken and would not always shut off. Other than that is was pleasant stay and would come back.

Host in restaurant was rude otherwise great service

Check-in and checkout were quick and easy. Room was and I was offered a room with a view.

It was nice, the A/C was loud in the room. And bathroom was small. But overall the stay was nice.

Very clean and comfortable. Great location

Room was very comfortable and nice options for meals. My only disappointment for the whole stay was the the fitness room is only open from 7 am to 6 pm

We’ve stayed here plenty of times in the past and never had an issue. This time our mattress was so uncomfortable that we barely slept last night.

Room was clean but someone made a repair on the bottom inside tub with white spray paint..When i took a shower i didn't notice it at that time...Turned off shower and had white paint chips on my feet 4 or 5 of them when i was drying off. Nickel to quarter size.. i took a towel and wiped off other loose pieces..I did not notify front desk because i didn't want to deal someone going into room..Only there a few days...A few other things..loose toilet seat, loose handles on hot and cold faucet handles..

Great weekend stay

Amazing

I would have liked to see hand sanitizing wipes at the slot machines so I could make sure the keys were clean before I sat there and played.

It was nice.

A Fight broke out while we were enjoying my sister birthday and then they had to close the bar named chill due to the fight it literally made my trip unsafe

Me and my wife enjoyed our stay. We will be back soon

Check-in reception was polite and friendly. Janeka, Chris, and Fernando at the Roulette table were very educated and helpful for us newbies as we were learning. Beau always remembers my sports bettin' wife (or at least does an amazing job of pretending to, when she comes maybe twice a year) and is always so funny and sweet! Apart from a casino smelling like a casino, I believe they try their best to keep both the hotel rooms and the casino areas clean. I don't even know how I got a food credit from our last visit, but I had one on my account and that was great!! The Cafe restaurant had an amazing french toast breakfast. We're ready to go back for our next visit already.

It was definitely nice and classy! It smelled so good the minute we stepped into the hotel!

Staff was very helpful and friendly. Especially the girl at Kiosk registration. She had a little issue getting my room key correct, but no problem!!!

Overnight stay for a concert at the IP

Pool is seasonal & was closed. The shower has vey little water pressure.

After check out I never received my $100 deposit for the room I booked

Employees were very helpful and were friendly. The room was very clean. We called the service desk for more towels and within 15 minutes they were delivered.

I often enjoy this particular venue however; my room evidently previously had a plumbing issue due to it smelled like plumbing water.

We always have a great time when we stay and the concert was awesome . pillows need to be better not so hard and have enough towels in the bathrooms

Always love staying at IP - great facility with many amenities and very attentive staff

Nice clean place to stay, nice casino, hotel.

The bed was very hard. I don't care for that but some people do.

We had a good stay but the room was extremely warm even though we turned the air down low

ok

Excellent as always. Has the quirks of being in a casino which are great to some not so much to others but 10/10 my favorite place to stay

No valet, no room service, and no room cleaning services.