Comfort and quiet

It wasnt the worst place i have stayed, but the bed seemed well used, and the tv in the room was a brand I have never heard of and was probably like a 32, which to me was really small considering the price I was paying for the room.

Three of us were attending a conference and came early. The cost of the room was over $300/night. Right away we noticed how dated and marked up and old the paint, elevator, and carpet was. Our room had no toilet paper, and when I went to the front desk to fetch some, I was told they were out. Out of toilet paper at a hotel?! The kind front desk clerk ran to the nearby gas station, leaving the front desk unattended. He brought us exactly ONE roll. Luckily someone located another roll (I'm sure taking it from another room). When we came downstairs, we saw posted on the pool door a sign from the health dept, saying the pool was closed due to bacteria. At 3 a.m. the fire alarm went off. We looked in the hallway, and no one was visible, so we stayed in our room. In the morning, we saw that the hallway carpet on first was soaking wet but never heard why. The same kind clerk who worked late Friday was still there Saturday morning. The few staff people working were very nice and did their best under the circumstances, but clearly this place needs lots of TLC and an owner who gives a darn. We checked out Sunday to stay closer to the ND campus, and I saw that the rate dropped to $80 for the night. That sounds closer to what the price should be. I would never have, nor will I ever again, stay here under these conditions, and this experience has taught me not to be misled by a few staged pictures. The place is a dump with a handful of kind people trying their best to run it.

Had to search for some towels, no tissue in the holder, room was not ready until 8 pm

The bed was very comfortable,I would have like to have more towels in my room when check-in but I enjoy my stay

The hotel was fine for as little time as I spent there but had I not had so much to do in town I probably would have been pretty unhappy. My bedspread had a yellow stain on the underside which was unappealing. The entire building smelled of pot and smoke. Not smoky but like in the walls or rugs.

Staff were very warm, friendly and professional. The hotel needs some TLC but the place was nice and comfortable for our family. Breakfast was a great way to start the day and the hotel location was close to downtown and the airport.

Close walk from SBN, thought would not recommend, no sidewalks. The hotel was good for the one-night stay