Loved the entire vibe of this hotel and neighborhood. The rooms were small, but clean and comfortable. The specialness of this hotel was the general spaces and the neighborhood. Everything is very stylish, lots of spots to sit and relax. The staff was incredibly nice. And the neighborhood is perfection.

Excellent location in a quiet neighborhood not far from it all - excellent shopping, cafes and food options.

Nice location

Nice and clean

Right from check-in you are treated with the utmost care. The staff are all very friendly and helpful. The rooms are kept very clean and have all the necessary amenities for its guests. The fitness center is world class. I have had one of the best hotel experiences at this world class property. Thank you!

Small noisy room. Could not open window as event from downstairs was very loud.

We had a great stay -- room was not huge but it was nice. Only real negative could be that our room window looked out at a wall, but honestly, we didn't look out very often :-)

Very nice and friendly staff

Nice hotel and very convenient area.

Would stay there again

It was a great stay! The hotel is in the best location on a quiet street. The room was clean and quiet and a good size. Our only complaint was that the bed was a bit of a taco situation, but it was great other than that. Would absolutely stay again!

Our room wasn’t ready at check in and the staff very kindly upgraded us and sent us a handwritten apology. The room and amenities were very nice and the restaurant, bar and neighborhood were all beautiful.

Very loud room

Loved our stay here. The staff is so so friendly and kind. The room was beautiful, comfy bed, amazing bathroom! The location was PERFECT. Only slight issue was the event space next door held a wedding one night and our room was directly above it. We were basically at the wedding reception - wouldn’t have been so terrible if the playlist was better! Not the hotel’s fault whatsoever but if I stay here again I’d definitely try to request a room far far away from that part of the hotel.

My room was very small but all needed was there. No space to use the desk or access trash can under the desk. NESPRESSO was a nice touch but need more than 4 pods… very large TV. The Bar is very nice with great cocktails. Front office and bellmen very attentive. I would return.

Long checkin despite having paid in advance. The hotel never seems to remember that I have stayed many times before. Dated room, overpriced compared to alternatives.

Fantastic location. Excellent hotel.

Staff was so helpful and friendly

A, Getting a 2 staff people visit at 9am on sunday morning in room 281looking to check the minibar which i thought incredible. methinks something else on their minds. B. My friend in other room 283 waking up sunday morning and finding luggage belonging to 4 strangers in his room.

Awesome stay as always. One of my fave go to hotels. Third time staying here. Doyle collection hotels never fail! Gorgeous!

Staff are really nice. Lobby bar is a great place to work during the day and has a nice patio. 108 Brasserie is amazing place for dinner. Rooms are a bit small but very clean and well kept.

Wonderful travel experience.,service excellent. Recommend highly. Shall return hopefully!

I loved everything about this hotel…room, service and location. Look forward to returning!

Great location with wonderful boutiques and restaurants in neighbourhood

Staff were lovely, condition was old and bath did not drain so we had to shower in dirty water

Fantastic hotel in a fantastic part of London.

The room was small, the shower was difficult to use. In a positive note the staff were excellent!

This place was in an amazing location. The staff was friendly and professional. Although not a very large and made a nice impression. The bar was quite extensive, and the bar team was also very good. My room was as expected, cozy. But actually had a room for a desk, which was something that I needed The hotel is right next to there was a private entrance to very good gym. Overall, really really good experience and I would definitely come back again

A lot of hidden fees at this place. Also. I came from America and all my hair appliances are American. I was happy to see an American socket in the room but it didn’t work. When I told the hotel they came me an extension to plug my hair appliances into. When I used it, my blow dryer completely burned 40 percent of my hair out and the hotel says that it’s my fault because I didn’t use the blow dryer in the hotel.

Nice hotel in an amazing location. Staff was great as well

My go to Hotel in London. About time they fixed the lift as only 1 lift working in reception can slow getting to and from room at busy times.

The property itself is great, super location in the hip neighbourhood of Marylebone, within walking distance of Mayfair and Soho. I have stayed here before and liked it. They have a real gym with a large indoor pool, cardio, weights, cross-fit and much more. A nice bar although they seem short staffed, and a good breakfast restaurant, though they sometimes don't quite get your order right, both of which for a 5 star property, should not be a problem. My room was nice, real king size bed, and I love the small bottle of milk for my coffee in the room, and a proper selection of coffee (and enough of it). However the room was very noisy, no soundproofing, almost as if people was in your room as they walked by. Also, the front office crew is not alway very helpful, not 5 star service.