What a gloomy building. Grotty and run down. The lobby and car park were scruffy and tired. I did get an early check in, and thd lasy at reception was lovely, and very helpful. The bed was rock hard, everything in the room was old, tired and outdated.

The whole place smells of drugs and urine!!! I drove into the car park, walked past a few people smoking weed and then walked into the building - the stink was overwhelming!!!

This is not a hotel in any shape or form. This is a hostel for immigrants, which I’m not against but should’ve been clarified before. I shared lifts with some questionable characters and if I was a lone female guest I think I would’ve been terrified so if you are a lone female then I’d suggest you avoid this place. Upon arrival there was blood on the stairs leading to the entrance where we were greeted by a not very friendly security guard. We checked in, which was pain free but got given a single key to our rooms. Really didn’t need the key though as my colleagues door could be pushed open without one. We chucked our bags into our rooms and went downstairs to find somewhere to eat. Two policemen were in reception taking away one of the non paying guests from far away lands. There is no where near really to eat so had to walk about 20minutes to find a harvester. The whole place is dirty, absolutely no service what so ever, just a security guard on the front door that speaks little English and looks like he wanted to be there as. Much as what we did which was not a lot.. the walls in the room were filthy, and again, in my colleagues room was a massive dirty hand print above the bed. Although the bedding was clean, the mattress told a different story.. sadly I have run out of characters to give a full story but long story short, we checked out early… avoid avoid avoid.. I had to give 1 star but if 0 was an option then I would’ve pressed that.

Wouldn’t let the refugees stay there!! Wait they already were. Honestly this place is just rank it’s quite funny lol

It was a very comfortable room and yes it was basic but perfect for what we needed

Awful place

Shabby hotel in need of TLC. Room was adequate for my basic needs, but hotel is fronting a busy dual carriageway which is very loud. The windows did nothing to mute the sound of the road. They need replacing with double/triple glazing as a priority. Don’t think there was any food being served in the morning, so went elsewhere for breakfast.

Worst hotel I’ve ever stayed in EVER

This hotel has past its use by date, it's old poorly maintained needs a good clean and complete overhaul. The outside areas look like something from a post apocalypse film. I would not stay again or recommend it shocking place.

I would not recommend anyone to stay at this hotel. It is extremely tired and dirty and felt quite unsafe. The room was unclean with silverfish insects running around the bath and when i tried to wash them away the shower collapsed. There also wasnt a proper lock on the door, just a chain. There was a very unsafe feeling across the hotel. I did not stay and had to book last minute alternative accommodation.

The room was booked as wheelchair accessible. Unfortunately nothing was accessible about the room the en-suite or the bed.

When i arrived at the hotel the main areas of the hotel were not clean. The hotel has a run down look the clients in the hotel are quite intimidating the sheats had stains

The hotel was probably once very nice, sadly it is now quite run down. They currently house a large number of migrants, there is security at the door and whilst we had no problems the overall atmosphere didn’t feel like a pleasant place. The regular smell of weed was less than desirable! However, the drive to the NEC from here was quick

Receptionist was fine, nice. The room was rancid! Pubic hairs all over the bed like someone had sprinkled them on there and in the sheets, mould stains and damp marks everywhere. Dead bugs in bath, stains all over the carpet and lampshades. Worse than military accommodation and that’s saying something. The outside looked like a crack den. Not sure how this is even open.

Full of immigrants lying about using their hands to serve food no bar for £82 a night bloody disgusting won’t be usoyou again

A basic stay hotel reflected in the price. No restaurant due to asylum seekers being resident. Harvester pub near but more expensive then London !!!Beds were comfortable though basic. Linen was clean. TV worked. Water was hot. A very noisy location due to being next to a busy duel carriage way. Ear plugs required.

This hotel should not be stayed in the area is unsafe and the hotel is being used as a temporary housing estate not what ypu expect when checking into a hotel

Do not go near this place as quite possibly the worst hotel i have ever seen. This hotel should not be listed on any site as it is nothing better than perhaps a hostel some of which would be considerably better than this place. This place is fundamentally an asylum seekers holding cells not under any stretch of the imagination classed as a hotel. AVOID AT ALL COSTS.

I would suggest you remove this hotel from your site - looks like a derelict building - lifts disgusting - arrived at 8.30pm to be told no bar open no food available - terrible smell on corridors and room - dirt marks on wall and chips pit of paint - this was more like a hostel than hotel - to be charged what i was is an absolute disgrace

The staff were very helpful , but the property is somewhat limited in its facilities for disabled such as myself . Toilets near reception but have been useful , rather than having to use stairs and more signage for disabled . I was not aware of the ramp and entrance for disabled until it was pointed out to me .

I have to say the bed was clean... the bath, shower and toilet also were, but walls, doors and everything else where appalling. We were advised by the staff NOT to eat there when we were considering booking breakfast. The building itself was in disrepair, only one lift was working and it was filthy. The grounds around the building were like a bomb site with skips, piles of rubbish no proper parking facilities. I was totally taken aback when we arrived. No wonder there is a non refundable clause - but I will be expecting a full refund. It was only an overnight stay for us and I did not leave the room. 😳

Good property

A very tired hotel with limited staff. Bar never open throughout our stay. Mattress on bed very poor you could feel the springs coming though. Only good points were bedding was clean and plenty of hot water.

Property run down. Ok for a quick overnight stop. Not to stay to long.

You should really warn people if you are going to change the use of the hotel to house asylum seekers. The place was horrendously dirty, noisy & will be seeking further contact with you regarding the matter.

I was booking a room in the morning, using expedia. In the app was asking around what time I would arive , put between 6-7 am , got there and heard that they do not check in only from 2pm . I have explained at the reception that I was very tired and had to sleep somewhere and they still do not let me in . I tried to get my money back but if i was cancelling the booking I would not be refunded . In the end i end up sleeping in a park , and still not got my money back. Very bad feedback from the personell, honestly disgusted.

THE STAY WAS VERY PLEASANT, PEACE AND QUIET AND CLEANLINESS FIRST CLASS I RECOMMEND

I should have read more reviews before booking here. When I arrived the outside of the building was very run down and dirty. The car park was run down and smelled of weed when I exited my car. There were also groups of men around the car park, which felt intimating and I was concerned about the safety of my car and possessions. When I arrived I noticed two security guards, which was a worrying start and felt intimating. Check-in was less than friendly and limited information given (was not even given the option to book breakfast should I want it). I was asked to show my ID which also made me feel intimidated. The hotel itself was dated and run down, as were the room. Wallpaper bubbled and peeling, scuffed walls and mould marks in the ceiling of the bathroom. Doors in corridor were very loud and rooms were not very soundproof. On the plus side the bed was comfortable (although hard if you don’t like that type of bed) and the shower warm. I also felt safe once locked and chain across in my room. I would not stay here again, even though it was inexpensive you still expect a certain level. I believe having read reviews that refugee people live at this hotel, which would explain the security. I have no issue with this, but wish it had been advertised clearly so I would have know what to expect.

This hotel was mainly filled with Asylum seekers.

Run down hotel. Not welcoming. Needs of a massive uplift. Felt left like we were staying in a hotel from the tv series The last of us/Chernobyl. Security on door to open sliding doors in high vis vests. Very poor all round.

Arrived and thought the building took Ed derelict (don’t be fooled by picture). Even though it has a restaurant, staff suggested I didn’t eat there. The radiator was off yet really noisy so ended up changing rooms after midnight so I could get Somme sleep. Alternative room was fine, but again nosy - this time from from traffic. Got the feeling the majority of guests were migrant workers, so not the type of place I’d take a family to. In fact, just would t go back as found the whole experience unnerving (huge hotel and only 2 or 3 cars in car park, looked abandoned, poor signage and no lighting at entrance…) On a p,us, the reception staff were friendly and very helpful when I requested a different room

The staff were brilliant with courteous and extended support as we had arrived late in the evening.