My arrival went smoothly. The location is great near restaurants. The room was clean. Breakfast was delicious. I enjoyed my stay

The room was too dark. There are only lights in the bathroom and walk way. I was told room service could only be done in the morning every other day and that I couldn’t have my room cleaned during my short stay despite expensive cost of the trip.

Comfortable hotel within walking distance to main attractions in downtown Columbia and in a wonderful location in the Vista. Staff was very friendly, room was clean. Would stay again.

Check in was great, rooms clean and comfortable. Would recommend.

Under construction so very noisy and could not access lobby for work. Only one elevator in service. No notice this location inder construction when booking. Breakfast was sad. Decided to walk to eat elsewhere.

Our stay at this property was not great. The AC did not work in our room. They sent a maintenance person to repair it & the air went out a second time in a matter of 15 minutes. From that point, they said they would need to replace the entire unit, but did not offer to move us. After waiting over 30 minutes for the repair, we asked for a room change. While they did move us, they did not offer to help us transfer rooms or bring us a new room key. The WiFi was down & the front desk told us that they couldn’t do anything about it. The TV did not work properly either. You had to be standing on top of it to change the channels. The cleanliness of the room was also an issue with some mold on the shower door and dried food on the inside top of the ice bucket. The lobby was completely torn up due to renovations and only one of two elevators were working and it was very sketchy. The stairs were out of service, so the elevator was the only option to reach the room. The breakfast area was located in the middle of the construction zone. The waffle maker was not working properly and other food items were poorly stocked. We did not feel comfortable dining in the hotel, so went elsewhere for breakfast. Lastly, the employees were minimally responsive. We found one employee sitting behind the front desk playing on his phone during the breakfast rush. We usually book at Hampton Inn and this was the worst experience we’ve ever had.

Nice location

Trash and debris on the floor in the hallway, open areas with equipment and debris, holes in the wall with wires exposed at all times, tape over the smoke detectors and other areas in our room, no one was actively working on these areas.