The Hotel was clean and my room was very clean and comfortable as well. Wish the hotel had night security. During my stay, several vehicle were broken into. I would stay again at this hotel on my next trip to Round Rock, Tx.

We stayed here for 4 nights. Our AC didn’t work the first night and we didn’t have a mini fridge in our room. We were moved to a different room the 2nd night, which had a mini fridge and the AC worked great. Our third night, we got a call at 5:15 AM to let us know that my husband’s truck had been broken into, they busted out the passenger window and went through the console and glove box. We later found out that around 15 other vehicles in the hotel parking lot had been broken into and 1 car had been stolen, as well as several other hotels had the same thing happen. The hotel only has 1 security camera in the parking lot, which is insane and we were told that this happens frequently because of the hotels location off of IH 35. There had been break ins Tuesday, which was the night before our arrival, as well as the weekend before. We were given a case number with the police department and were told the manager would be in later and would contact us. We received a phone call asking for the case number from a front desk worker, but never actually talked to the manager. We asked if there would be any compensation or maybe if the room could be comped for the night of the break ins and were told that wouldn’t happen and that corporate had the case numbers and they couldn’t do anything for us. This specific location definitely needs more cameras or at least some kind of security. If I had known that this was happening, we would not have stayed here.

Everything about this hotel was absolutely AMAZING. We felt right at home. First off, we weren't satisfied with our room being right next to the elevator. Without hesitation, Nima at the front desk placed us in a much quieter room away from the elevator. We were very pleased and the bed was very comfortable. We also ran into Mark numerous times who was engaging every time we saw him. He always had a smile on his face and greeted everyone he saw. He was very friendly with us and a lot of the other guests. The complimentary breakfast was delicious. The waffles were AWESOME... but most importantly, Shelia made everyone's experience more enjoyable. She greeted us and helped everyone out if they needed assistance with anything. The waffle maker was a bit challenging to a few guests but she was always very helpful in showing how the machines work. You can tell she loves what she does. All three of these staff members did an AMAZING job and we thank them so much for showing us their amazing hospitality. We will definitely come back to this hotel when we visit this area again. No doubt about that. 🙂

Everything was fine. No issues nor concerns to report. Simple check in/out procedure.

Good property.

Close to restaurants and entertainment

The room was spotless, the service exceptional, and the location ideal. Highly recommend for a top-notch stay!

all was good! I think you have an issue with people that are not staying there, but have made their way into the hotel. I saw some people charging their phones where you get the ice.… It was kind of weird. You need people to monitor the halls every so often.

Greeted with a friendly smile. The room was clean and spacious.

Loved the room, pool, staff, and breakfast options

Cleanliness and the beds and pillows were great.

Everything we needed

Breakfast staff was amazing very friendly. Shampoo and conditioner bottles empty in my room :(. Overall very friendly staff.

Quiet, sale, clean location

We arrived at check in time, and had to wait 20 min for cleaning of the room, appreciate that they cleaned well, just made it disheartening after traveling. We had trouble with lights in restroom flickering, but was fixed by the time we made it back to the room. Staff especially kitchen staff are exceptionally nice and welcoming, made up for any trouble. I would book again!!!

Very clean and comfortable bed.

It was great staying here. I will definitely come back

The staff was very nice. The property itself just seemed a bit dated and slightly unclean.

Great hotel with excellent service.

It was fine. Front staff pleasant and helpful. Breakfast, perfect. Never did get room cleaned as they only came Saturday, PM, as I was getting ready to go to wedding, and we'd been there since Thursday! But, gave me towels. Overall, Good

Amazing stay! Room was clean. Staff was super friendly and helpful. Breakfast was delicious with many options. Pool was clean and a perfect temperature.

No ice machine on the 6th floor. No microwave. Also there was Anta i the room.

Our second time staying here. This is a gem of a hotel, perfectly relaxing, easy to reach, and chill.

The feont desk was very kind and personable. When we walked into the building it was clean and you could tell had been renovated. We checked our room for "wild hairs" and found only 1 under the bed bed cover that is under the futted sheet. We looked the room over thoroughly and it was clean. It was a little dated but they did a good job over compensating for that with the cleanliness. We will stay here on all of our future trips in or near round rock. Oh and the continental breakfast was what youd expect. My family really enjoyed the waffles.

Nothing to complain or compliment.

Good

The hotel, breakfast, location were all very good and the staff was even better.

Staff was friendly, room was very clean, parking was convenient and close to everything. Great Experience!! We thank you for having us

Excellence

They cancelled my reservation due to a water leak and did not try to rectify the situation in an appropriate manner. Suggesting a property that is 35 minutes from the convention center was not a viable option with Austin traffic.

it was a great place and the lady who set up the breakfast was very nice and very helpful

Really a nice experience - not far from Dell Stadium plus Joes Crab Shack next door!