THE EVENING DESK LADY ON THE AFTERNOON OF JULY 19TH WAS VERY HELPFUL, PROFESSIONAL, ARTICULATE AND FRIENDLY. ROOMS AND FACILITIES VERY CLEAN

Good for the price.

CLEAN COMFORTABLE ROOMS.

The lady at the desk was very nice to us , the room was very clean the lobby was clean , the only thing I would suggest is free breakfast I didnt see any .

**DON'T DO IT*** This was the worse place ever reserved ahead of time arrived and received keys to a dirty room unmade beds bag of trash and water bottles in the room she showed us a second room and upon opening the door we were greeted by a roach offered us a 3rd room and became upset because I didn't want to stay with roaches. She told me to quiet down so other guests wouldn't be made aware of roaches. Don't go here Super8 across the street was cheaper and nicer

Was great experience I will visit again

Not a bad room for the budget.

They need to do better keeping up with maintenance. The water pressure was very low in the shower. The bathroom door latch was broken. The A/C in the 2nd floor hall ways didn't work.

Disappointing Stay - Unclean Rooms and Poor Customer Service I stayed at this hotel for two weekends in a row because it was conveniently located near where my daughter was taking a class. Unfortunately, both experiences were extremely disappointing due to the poor cleanliness and unprofessional service. During my first stay, I noticed several issues, including a dirty room, smelly blankets, and dusty table, dirty lights & nasty fridge. Despite these problems, I chose not to write a review, instead leaving a note in the room with my suggestions for improvement. To my surprise, when I returned the next weekend and was given the same exact room, none of the issues had been addressed. The room was still dirty, the blanket had not been washed, and I even found the same black olive from my pizza last weekend still on the floor. It was clear that the room had not been cleaned at all. I also found the note I left the previous week still untouched. When I approached the front desk, the manager was unavailable, and I was met by a short Indian lady who seemed to be responsible for housekeeping. When I politely requested clean sheets, she responded with a rude attitude, telling me that if I was complaining, I should take a refund for the day and leave the hotel. She then walked away, showing no concern for my situation. This encounter made me more suspicious, and upon inspecting the bed sheets further, I discovered bed bugs. I requested to speak with the manager again but was told h

Disappointing Stay - Unclean Rooms and Poor Customer Service I stayed at this hotel for two weekends in a row because it was conveniently located near where my daughter was taking a class. Unfortunately, both experiences were extremely disappointing due to the poor cleanliness and unprofessional service. During my first stay, I noticed several issues, including a dirty room, smelly blankets, and dusty table, dirty lights & nasty fridge. Despite these problems, I chose not to write a review, instead leaving a note in the room with my suggestions for improvement. To my surprise, when I returned the next weekend and was given the same exact room, none of the issues had been addressed. The room was still dirty, the blanket had not been washed, and I even found the same black olive from my pizza last weekend still on the floor. It was clear that the room had not been cleaned at all. I also found the note I left the previous week still untouched. When I approached the front desk, the manager was unavailable, and I was met by a short Indian lady who seemed to be responsible for housekeeping. When I politely requested clean sheets, she responded with a rude attitude, telling me that if I was complaining, I should take a refund for the day and leave the hotel. She then walked away, showing no concern for my situation. This encounter made me more suspicious, and upon inspecting the bed sheets further, I discovered bed bugs. I requested to speak with the manager again but was told h

I guess it’s good enough for a quick one night stay in Smyrna. They advertised a breakfast, but was not provided. It looked like the only people staying there was to get a quick high, but they didn’t bother us. First floor smelled like weed. Bed felt like it was 40 years old. But I will say the place was cleaner than I thought it was going to be. It’s close to the Braves stadium and Whitewaters.

Everything was good nice

Shower pressure was weak, room did not have a DND tag inside room, no bottled water was provided and vending machines were inoperable. Luggage storage prior/post checkout was also not an available service. Despite requesting a late checkout, was still asked about checkout around normal checkout time.

The sheets were very clean, but the blanket had cigarette holes and stains. The shower handle, drain, and outside door and handle were broken. You can tell that they try to keep it clean and it smells like bleach other cleaning products. However, the property just desperately needs to be renovated.

Hotel room was clean with a few details that could’ve been touched up. (Clean up behind the tv, spots here and there.) Bed and sheets were clean. The hotel itself needs a bit of maintenance, but extremely friendly and helpful staff. Hotel is next door to a popular club, so night life will be apparent on the weekend. The location may seem a bit sketch, but it is safe.

My biggest concern was the fact that their elevator inspection exspired 9 months ago.

Have stayed here several times. Never any issues. Very quiet stay and convenient to interstate.

The place needs a deep cleaning. The condition of the building’s exterior and interior speak to a high degree of neglect. I would try another hotel or spend a little more for something that is cleaner. The roaches in the bathroom were a big problem as well.

excellent service

Large room and staff was friendly.

not pet friendly

No hot water, bathroom door was split, and wouldnt stay closed. Phone in room didnt work. Hair dryer was broke and not working. Bed was worn out and sunk in the middle. No water pressure and shower head was calcified.

Whole room was in poor condition. Pulled the sheets back there was hair and spider webs. Bathroom was nasty. Will never stay again. Had to bd transferred to 3 different rooms. Still no working fans

Staying at the property was very unsatisfactory. Our towels had hair in them that were "fresh". The tub had hair in it when we got in. They told us they would cancel my reservation because we didn't check in right at 3 (we were traveling and had work). The toilet was loose coming out of thr ground. The pillows were flat and the light didn't work the first night. The shower had no pressure and when you look at the head, there was a lot ie grime and water buildup. The room was nonsmoking but there were ashes on the air conditioner. Overall, I would recommend going somewhere else.

There were two incidents that occurred. The first one was despite having I do not disturb sign inserted in the key area housekeeping still came in the room and violated my privacy. The second incident which is most severe for the reason I can’t bring myself to even critique other areas high is the fact that they had bedbugs. Once it was brought to the attention of the general manager there was no remedy offered. Customer Service went from being great to a complete failure! The manager suggested that I could have went up the street and found a bedbug and then brought it back. despite having a bedbug in the plastic cup that I brought from the room there was no remedy offered. He offered to have pest control to come in the next day and do a report and if they saw bedbugs because there had to be more than one then he would consider remedy. But we all know that was a lie. I gave him plenty opportunity to make a right and he prefer that I call the health department and write this review.

Linens were dirty, bathtub and toilet plug , the toilet bowl loose, no fire alarm, ask for another room and instead of upgraded it they offered my a worst one. Ask for credit and they don’t want. Ask to talk to the manager and he was going to be available after my check out.,

Staff was friendly, but 2nd floor dryer could not dry my work clothes. 1.50 per dryer cycle- quarters only, and 6 dollars later still not dry. Location was good with nearby restaurants.

Place was clean and in a good location in town. However, the room was in disrepair, lights broken, door was messed up and couldn't be locked properly and toilet wasn't screwed down and would move if you sat on it. Also the hot water was barely warm.

Other than having the wrong check in date causing me more time to check in. Luckily everything else was great!

My room had a horrible smell, no working air conditioner. The refrigerator was not working. They also charged me a holding fee of $40 an have not return my money. I will be seeking out legal assistance for not receiving my holding fee. I tried reaching out the manager no answer.

Alright

cigarette smoke saturates this property. If you are sensitive -- find another place to stay.