Good location and friendly staff. They let me check in very early:

The hotel is located across the street from a very beautiful and safe park in Porto Alegre, also very close to restaurants, shops and even a shopping mall. We loved walking around the area and felt the location to be the best! The front desk staff were very friendly and allowed us check in prior to 2pm. We got upgraded to a room on the newer side which didn’t face the park but it was very spacious, clean and updated. It was nice and quiet and the shades allowed us to sleep very well. The shower was quite small but it was nice and warm and great water pressure. I also had some work to do and the WiFi worked wonderful for connecting to USA. We had a kitchen and table inside the room which made for a nice office space. We loved our stay and will return next time we visit porto alegre. Great value for the price you pay!!

New building, good location, options for dinner at walking distance. In front of a nice park.

A nice hotel at a great location. Maintainance could be better. Service was very nice with good intension but shame that even reception people almost can't speak English.

This was the only hotel available in the city. Extremely high price for a room with 2 single beds. Still, the room was nice and comfy. Hotel service is a little short - no laundry service because was holiday. will go back during low seasson to enjoy my stay.

O hotel era limpo e moderno, café da manhã excelente e funcionários simpáticos.

There was a leakage of diesel with fumes on the elevator shafts and aisles of the hotel for the entire stay. The management of the hotel ignored the problem. I left the hotel earlier because I was afraid of a fire. They did not reimburse me for the prepaid nights I did not stay there. Very disappointing.

ÓTIMOS ATENDIMENTOS!!!

Room was big, clean and comfy. Little bit on the high side in terms of price. Location is very good to access local cuisine, bars, and run at the park.

Room was big, clean and comfy. Little bit on the high side in terms of price. Location is very good to access local cuisine, bars, and run at the park.

Great hotel and location. Good restaurant, great breakfast. Good service overall.

From the outside and in the halls looks a little bit beat up. But when you get to the room is good. You get very good room for the price. There is a park in front of the hotel and many bars and restaurants on the area. Very safe neighborhood. It is also close to the mall and other fancy boutiques and entertainments. Breakfast is superior than similar hotels in the area.

Hotel needs basic maintenance investments such as painting, new furniture, etc. Breakfast was the worst I came across for a long time, food was purely done and presented. There is a building being constructed side by side to the hotel, I got a room which window was 5 meters away from the hammers that started working at 6am sharp, together with trucks unloading concrete. The hotel was empty and I certainly could have been located in a better room.

Nice hotel next to a small park and close to a shopping mall and a lot of good restaurants. Good and varied (free) breakfast. Clean room. Pleasant staff. The WiFi connection was a little weak.

The room was spacious and comfortable. I really like the desk area. It had lots of space to work. They got my reservation wrong and the lady that checked me in was not very nice about it. I ordered room service and the food was pretty bad. I ordered chicken with risotto. The chicken was so overcooked you could hardly chew it and the risotto had at least 20 whole sundried tomatoes that totally overpowered the dish. Then I ordered the cheese risotto and it was better, but not great. Best to eat somewhere else if you can. I had to say in because they were having a day of nation wide protests and the main site was by the hotel.

Staff were very helpful, welcoming and proficient in English. Breakfast was fabulous and there are a number of bars and restaurants in easy walking distance. There is a fantastic shopping center just down the road as well. Bed was comfortable and air conditioning worked well. I think it's a hotel used by executive travelers and they tend to get up early. After advice we organised a driver to show us around the city and drive us to the town of Gramado, a two hour drive. This was organised through the hotel and was a delightful service. Our driver had interesting information to impart, was a safe driver and obviously experienced with showing people all the best sights. I would recommend this hotel.

Nice hotel but I had a problem: I made a reservation and payment in Expedia but they required me an extra payment when I checked out. I complained but the employee told me that I had to pay and then complain to get my money back if it was an unfair charge. I accepted because I needed to go to the airport very fast; however, as soon as I came back to my country, I sent a complaint in order to get my money back. Furthermore, I sent them all the documents that they required me by mail (not e-mail!). More than 6 months have passed and I haven't received the reimbursement. I didn't want to make this negative commentary but now I'm forced to do it. They should give a better service when they make mistakes, I feel totally dissapointed with their behavior.

Stayed 3 nights over a weekend and was able to enjoy the area of Moinhos de Vento and the "Parcao" em POA.

I would be happy to stay again. The journey from the airport was quick. The hotel and room facilities facilities were fine. The hotel was not right in the centre but taxi fares to attractions were reasonable. The bext side trip was the catamaran journey across the lagoon (20 minutes each way; less than $10 return).

I arrived earlier than the normal check in time and the hotel staff were very accommodating because my room was not ready yet. They put me into a diff room than what I had booked for the 1st night so I could shower and get changed for a business meeting I had to prepare for. My friend who I was traveling with fell ill on our last night and was sick in the room unfortunately. The staff were amazing, they came up to the room to clean up and then returned with water and tea for her to help her get well. The hotel is in a great location, very close to good bars restaurants and shopping. There is a nice park across the road too. The room are clean and of a good standard, it is not a "high end" hotel but I had a great all round experience with this hotel.