Room was absolutely tiny and like something out of the dark ages, old furniture, decor etc. Shower didn’t work. Food was average at best. Staff were great but massively let down by overall standards of hotel.

We arrived to find that we were in the courtyard rooms, no room in the hotel despite booking in June. An alarm went off during the night and we were kept awake with the boiler going on and off. The Manager did manage to find us a room for the second night which was very nice. We were a party of 3 rooms and on leaving found that the whole bill for food and drinks had been added to our bill despite giving the waitress room details at the dining room. Not a happy experience.

The room was fine, the bar and restaurant were disappointing.

Cute outdoor area. The indoor area could use some updating. Otherwise nice stay.

Nice grounds, friendly staff. Room was smaller than the picture when booking. Elevator to the second floor, but still had a few small sets of stairs and doorways to navigate after getting off elevator, so easier to travel with carry on size luggage than full size if in certain wings of hotel. Staff were friendly and helpful. Wifi was non existent - 3 devices couldn’t connect. Tv doesn’t have many channels, but we didn’t need it. Beautiful grounds and property, easy to park.

Beautiful location. Super friendly staff. Spacious, comfortable and clean room. An overall great experience. Perfect for relaxing holidays. Would definitely come back and stay longer.

Despite the fact that I wanted to, and I expected to be spending the night in that building that did not let me stay in that building. They put us in an accessory small building away from the main building like one time was the servants building. Definitely I did not expect that and I’m very very upset about it. However, they book a big group and for us coming from the US single couple they put us in that building away from the main building.

Nice friendly and helpful staff, shower did not work and eggs were very poor quality and swimming in oil

Location and hotel are very nice. Breakfast and breakfast service very good. Dinner service was very slow and took forever.

Very peaceful and very clean.

Expensive for what it was, £151.00 B&B for a small tired room, Bathroom was tired with water leaking from the shower (likely just needed a washer) an electrical panel in the bathroom open to the elements and the wall tiles hadnt been cleaned in a while, the carpet in one of the hallways was torn and patched, food in the bar was OK but Bar was understaffed for the number of American Guests who arrived on a coach trip, This couldnt have been a surprise so appeared to be either bad planning, or cost cutting measures

Very peacefull setting. Clean and accomondating staff. Was so impressed, l will definitely look into their other properties abroad.

The systems and staff are a well oiled machine. Its a pity the actual main building is a bit tired and in need of some care and maintenance. Obviously we were mainly in the restaurant areas and both could use a spring clean, de cob web, maybe new carpets and some painting.

Clearly has been a nice hotel in the past but seems to be run down and lacking. Staff and service are lovely but the decor is outdated and the whole feel of the place is in the past

The history of the hotel is amazing. Could definitely use an update for the rugs and furnishings but the beautiful grounds made up for the bare rugs and outdated furnishings. The staff was friendly and helpful.

I had an acceptable overnight stay at the Muthu Newton Hotel in Nairn. It's in a good location and the grounds surrounding it are really nice and well maintained. The staff were friendly and helpful. The public rooms were upmarket and in keeping with a property of this age/period. The only issues were 1) I was sent an e-mail to do an online check-in. This didn't work and the contact number given was for a hotel in Essex. I tried calling them directly in Nairn (after a search on Google), but got no answer after two or three occasions trying; 2) The food was acceptable, but not great. At dinner, the soup was luke-warm at best. I ordered ice cream for dessert and it arrived in a state of initial melting. I didn't see any croissants for breakfast (only mini muffins) and the sausages were fairly hard. The room I was in was clean, with fresh sheets and the sort of facilities I would have expected (eg kettle, TV, hotel safe etc). The wifi wasn't great with a speed of 2MBps - OK for web pages and email, but you might struggle with online meetings. Otherwise, the room was quiet and comfortable.

Beautiful location. Loved the seeing the coos on sight. Decor a little tired but room was spacious, clean and comfortable with a view into the garden. Would definitely stay again

We booked hotel on main picture at high price. We was put in motel-like rooms at bottom picture ( Reservation was courtyard room ). It was was former stables, not even completed conversion for whole building. For price I could afford much better choices. I tried even upgrade to palace on picture , but was unavailable. Food was also high price at low quality.

This hotel is beautiful and nice.

loved it. So charming and very accomodating

What a wonderful old property this is! It’s like staying in a grand estate out of British literature. Some things are a little dated, but overall, this is a charming and character filled place to stay.

This hotel is dated and could use a refurbishment. Our bathroom wasn’t completely clean and we found a spider web and spider in it. We also could hear everyone walking down the halls and talking all night. There was a tour staying overnight and their big bus blocked the view of the hotel for our entire stay. The staff was very nice though!

A lovely quaint hotel in Inverness. Whilst the decor and carpets are a little dated it’s more than made up by the beautiful location, views and cleanliness of the rooms! Super friendly staff too, a really great find.

A lovely quaint hotel in Inverness. Whilst the decor and carpets are a little dated it’s more than made up by the beautiful location, views and cleanliness of the rooms! Super friendly staff too, a really great find.

We really enjoyed our two nights here. The entire area is beautiful. We especially enjoyed watching the 3 resident Highland cows. There's something very restful about watching them. The staff is extremely friendly and helpful.

Quiet and convenient

enjoyable stay and dinner.

Overal would give this property a 6.5/10. When on arrival we were greeted by a nice young gentleman and got checked in efficiently. We got surprised when we got to our room as we got upgraded to the Fraser suite at no extra cost which must have been a lovey complimentary gesture from them. The suite was lovely and spacious, beds were very comfy. The only problem we had in our room was whoever was walking upstairs you could hear them clearly as our room/there floor was very squeaky which spoilt our sleep as the beds were comfy enough! The whole property needs a lot done to it as everything looks like botch jobs if you close enough. Carpets and windows are very rough round the edges, plugs and radiator pipes painted roughly, tiles weren’t sealed properly. Really does need a professional in to re-do the whole place. I put a special request in when booking that I am a coeliac and would need a GF option for breakfast, when went through to have it the waitress had no idea about this and also didn’t know what options were available to had to ask the chef. Not her fault but who ever manages it should be training all staff about special requirements like this or marking it on the menu in this day and age where there so many allergies etc. Anyway she came back and read off the menu which items were gf which there wasn’t too much choice. Toast came and felt like it had just been heated up/defrosted so wasn’t toasted properly. Portions are poor and eggs overcooked.

beautiful old building wirh lovely common areas and minutes from the airport

Overall a lovely experience and a great starting point for our NC500 tour. Ideal location for two exhausted travelers getting off a plane and into a rental car at Inverness airport. Lovely ambience and stylish interior, cosy and very clean room, and absolutely stunning grounds. We recommend for sure!

The hotel was unique but old and needed some updates. Our biggest problem is we booked the property based on them stating they have a laundry facility, not just a laundry service. They mentioned this several times in the conviences and family friendly areas. NO FACILITY just a laundry service.

Staff were very friendly. The room was old and very noisy, I can hear next door turned on the taps. The hotel need good renovation.