Very nice hotel with excellent food.

Exceptionally good hotel. Great check in and check out by lovely lady. Room was beautiful and was given a free upgrade to a sea view and a late checkout. Everything was perfect and the quality of food and service in the restaurant was superb.

Run down - low focus on cleanliness. Food isn't great. Requests (comb, slippers) ignored. Towels in particularly bad condition. Usage of in-room safe is chargeable (?!). Sockets in bedroom randomly turn off. No VIP recognition or benefit. Overall, very passable.

Good room but a little tired

Great hotel great food safe

Really great service, particularly in Royal areas. Daniel in pool bar was brilliant, Aray and team in El Ancla restaurant too. Quality of beds and sun beds in Royal was very good and all inclusive was definitely worthwhile due to the amount of Pina Coladas and Magnum ice creams consumed. Resort was extremely quiet but due to travel limitations. Beach next to resort was quiet and very safe. Would definitely stay again.

We enjoyed our stay, the Royal Level is a separate part of the Barceló Hotel. The pool was most of the time quit and we always could relax. The served food buffet in the morning and a la cart in the evening was enjoyable. We came by car and found always a parking spot. We can recommend the place, comparable to other hotels the atmosphere is pretty great because it's not so packed of travellers.

Nothing short of superb, on every level. Our Junior Suite 4019 (apartment) is a fantastic size, well equipped, and even a full free mini bar. We have 3 levels of furnished terraces, the top one hosts the hot tub and 2 sun beds, the middle one has 2 sofas the one nearest the doors has a table and 4 chairs. On top of that directly above us we have roof terrace. All of this faces south and looks straight out towards the sea. The buffet dinner was small - a good thing-and offered a superb range of very tasty food.

Our suite was in a beautiful location, a few minutes walk along the street from the main hotel reception and from our buffet restaurant and even closer to the prom close to the marina area. The pool area inside the ‘V’ of our block was gorgeous. We really enjoyed our stay. Our criticisms? Our suite showed a little wear and the night lock on our front door didn’t work. WiFi was slow and worked only intermittently, difficult when we required remote access for work purposes at times, and exterior lighting on steps wasn’t working.

Overall of our family stay is quite good, location is excellent. Breakfast is great, very easy to access to beach. But room facility needs to improve a bit. Sofa bed not steady, no pull-out make up mirror, not enough lighting in our suite. Would recommend to install spot lights into the wardrobe and the entrance.

Amazing Stay, we had the most fabulous time. The Staff were so attentive, helpful, professional. nothing was too much trouble. The restaurant staff were excellent, food great. We ever go back to the same place, however, this being the exception.

Having stayed here several times before, I knew what to expect and it never failed me.However I had to have my key card reset seven times during my stay, which not being the end of the world, was still an inconvenience I didn’t need.My only black mark is the tiled area surrounding the pool, really needs tidying up as looks very worn n tired:Still this place is excellent value for money

The hotel was fine, the food for the Ancla restaurant was really good lots of options, a bit grease but good in general. The staff amazing, all of them very kind and polite.

We arrived slightly early but after checking in we were whisked away to our room, with AI bands in place. Room was large, handy fridge, kettle, microwave, iron/board. Bed was comfortable and plenty of storage. We booked a sea view, which we had, although as we were in the corner room our balcony was overlooked by the balcony from the next block, a few meters away. Food was lovely, so many places to eat (and drink) in, nice to feel as though you were leaving the hotel and were eating 'out' but still AI. The staff were the hotels greatest asset, so friendly, took time to speak to you and this was over the whole resort. We would return without hesitation.

Location & pleasant staff. I would recommend it for pleasure & family holidays.

Awesome location, staff was fantastic and the restaurants were great, with great fruit, wide variety of food choices and very helpful.

Amazing. We love it here and will come again and again

very relaxing stay. All facilities in one place. It really made a difference to stay all inclusive and in the Royal section. We had free access to two gym, spa, bars and restaurants, did not have to carry a penny on us! only if you decide to do any water sports (also on site) you might need some cash! I think the rooms might be up for an upgrade but the staff were so helpful and prompt that you can easily overlook that. otherwise the outdoor pool possibly on a smaller side but well kept and plenty of sunbeds to use. Of course the are few more swimming pools on the resort that we could also access. All in all, if deciding to go to Fuerteventura, this is the best place and best way to do it! We will for sure going back!

Absolutely fantastic stay! Right from onset our stay was brilliant. Our room had a hot tub onlooking the beach and sea. The junior suite was equipped with a lounge area, kitchen and dinning area with a clean and stylish walk-in bathroom.

Stayed at royal level all inclusive - worth the extra

The complex is large, wide range of facilities, but not enough staff. The food although wide in choice was almost always luke warm however the breakfast included lactose free milk and yoghurt, a bonus. The Junior Suites are large and spacious, with a hot tub if you're on the ground floor, screens for privacy and cleaned every day. Would have preferred to not have ants appearing everywhere, but they are harmless just need to put everything away. The staff in The Ancla Restaurant are absolutely great, nothing too much trouble, quick clearing and service for drinks. Pools are noisy, with constant music and entertainment, no where to relax and read quietly. The pool near the Perlita Pool Bar, terrible service here, was positively grotty!. Weather was unfortunately bad, which really highlighted the lack of places to sit and relax with any type of service available and protected from the winds, not a place I would return to and not up to other Barcelo Resort standards.

Barceló Castillo Royal Level "Hotel" is actually a separate block of a large holiday complex, placed next to the cleaning and laundry facility for the complex. The reception is located elsewhere, and the Gym is a 20min walk across the other side of the bay, off complex. The rooms have insufficient utilities to function as apartment-hotel rooms but do include free ants. Outside there is a nice pool area that functions when the block is 1/3 occupied but would be unpleasantly packed if fully booked. It views on to the main 'board-walk' for the town and it views on to you. Nearby is the harbour area, with 4-5 cafe-bars and restaurants connected to the complex. You are tagged with a bracelet on arrival (half-board/full board = 30-50% discount at two of the cafe-bars). In general the cafe staff are a rather down-beaten lot, and they serve you with a printed 100% bill each time. The prices are also higher than the nearby town (but it has its own distinct issues). On half board you can use both main restaurants (you are told at check-in) but staff at El Castillo asked me to walk back over to the other place (El Ancla) on the first night as "that was the half-board eatery" but they were just trying to spread the traffic. The food is not good at all. Despite the low quality, they demand no type of shorts at dinner.

Trying to understand what option to go for in this resort was not that easy to understand. Once there it all becomes clear though. The Royal Level (RL) are two groups of apartment style rooms. We had a suite. The TV's had 3 BBC channels and ITV and that was welcome when relaxing in the room. RL customers have their own pool area and restaurant too but can use any of the others is they wish. There is also a 30% discount in some of the resort bars and restaurants. Make sure they see the wrist band you have to assure you get it. On our first night we awoke in the morning to a small puddle on the floor and a hole in the ceiling. We reported this at 9.55am at reception and by the time we had walked back to the room at 10.10 the maintenance guys were there, had fixed the leaking air con unit, repaired the hole and cleaned up. Very impressed indeed with that. Every member of staff we encountered was excellent. Thoroughly enjoyed our stay here and would return without reservation.

stayed all inclusive in the Royal Level. Lovely room, pool, pool bar and very good staff. there were also some nice extra perks to the royal level which I enjoyed.

We booked royal level accommodation and were given a free upgrade to a sea view deluxe suite. The suite was very well appointed over looking the man made beach ,but a short distance from the royal level swimming pool and restaurant. Meals were taken in a separate royal level restaurant, the food was well presented and the staff were helpful but sometimes limited and boring. We ate in the a la carte restaurant one night, which we found expensive and the worst meal we had all week. When we booked this holiday we did not realise how large the resort was and what variety of accommodation was on offer or that it was very family orientated. Our experience was spoiled by the number of crying babies and badly behaved children, it was difficult to get in and out of the pool for children blocking the steps or to get to tables in the restaurant for parked buggies. Overall, I would not recommend for people travelling without children. Perhaps Royal level should be adult only.

Staff by block 4 pool were amazing. They knew all the guests by name And were so helpful

This is our second visit. It's a large complex near a man made beach and harbour which is very pretty. The Royal level is very good we had a suite with sea view. We were all inclusive and had our own restaurant for breakfast and dinner with a special room in the buffet just for Royal level guests - it was good value for what we got. We are going back for New Years.

Staff were extremely friendly, impeccable reception and check in, room right at the pool at royal level. Pool bar with fab staff, service excelent, nothing left to wish for. Nice pool, good mini golf and restaurant was good for both breakfast and dinner. Veggies a little bit too well done and ice cream too soft but that's probably the only thing we can come up with as criticism.

Ibooked an holiday in this hotel with my partner during last week of July 2017 ( 24/7 to 2/8) We encountered several problems at our arrive. First of all Room was not cleaned, we found insects and ands on the kitchen corner. We were followed by Mrs Denise from staff who changed our room (4108) to an other room (4114) which was more cleaned then previous, but here we found another problem . For 4 days electronic door opening system had problem with magnetic card. Every time we tried to open door card was not recognized and so every time we went to reception to get new card. This for 4 days which is ridiculous for a 4 stars hotel. The we encountered an unexpected work in progress along the main way of the hotel. This is not due to the hotel but is a responsibility of the municipality of the city but i think that it would be correct if we were warned before about this problem by the staff of the hotel We re not satisfied about this hotel and we do not suggest it to any one in this period.

Everything was excellent.Couldnt recommend highly enough.

We stayed at the Barcelo Club Premium (now Royale) for a week from the 7th - 14th January in a Deluxe Junior Suite with a hot tub. The Suite was spacious, modern, well designed, comfortable and very clean. We stayed half board and dined in Le Ancla restaurant. Good choice of food at both breakfast and dinner with meats cooked freshly to order on the hot plate. This was our second visit to the Club Premium and would not hesitate to come again.

Check in on arrival was swift and I was escorted to my suite, The accommodation was very nice and kept spotlessly clean, (full marks to the cleaners). The location is good for the Marina but not so handy for the town it's self, half mile walk. Unfortunately 2 days after my arrival work started outside my room for the construction of Patios and Pergolas on the ground floor below me. This was somewhat noisey and dusty for the rest of my two week stay. I appreciate that work has to be done and I don't blame the hotel for doing it, but perhaps they could have put the guests elsewhere during the work. I am not going to mark the accommodation down for this as work has to be done sometime. The private pool is lovely and the attendant John was very helpful and a genuine man. The Premium restaurant is convenient and and I found the food to be superb. My only real complaint as a frequent world traveler is that there was no WIFI available anywhere in the area, other than at reception which was a few hundred yards away and not very helpful to myself as a partialy disabled person with walking difficulties. All said I would happily return here, all the staff were very friendly and helpful (extra coffee).