Everything was great except the meh breakfast, which is comparable to other hotels. Their coffee is pretty good though.

Unfortunately they had been impacted by the Microsoft outage so they couldn’t give us keys. We had to be escorted by staff to our room to be let in every time which was disappointing. Definitely not their fault but still not what I wanted to have for our stay.

It was very quiet and extremely comfortable. Even with the cyber crash and no room keys available, the staff was so accomodating! I will definitely return!

Really enjoyed our stay. Great breakfast. Super clean rooms and friendly and helpful staff. Would stay again. Love the location.

We liked the hotel but we were disappointed that we looked out at a wall and a roof. We went through Expedia and paid only a little less than going through the hotel to book but got a room that looked out over the roof and didn’t get points for our stay. The daytime staff were wonderful, but the late afternoon and evening staff were not as accommodating or friendly. We came in really hot and asked if they had a couple bottles of water and they said only their top rated guests could have water. Came in the next morning and asked where I can fill up my water bottles and the staff offered me two waters it’s a little things that make a difference also. The hotel was very nice and very clean. I would still stay there again.

This is the first time we’ve stayed at this location. Were there for a concert at the amphitheater across the parking lot. So convenient, room was really clean. Front desk staff was really helpful. The bed is one of the most comfortable I’ve slept in. We will definitely return next year!

So convenient for Idaho Center and remarkably quiet.

The property was in good area and the staff was very friendly and helpful

Clean rooms, helpfull staff, great stay!

Totally unsatisfactory, unfriendly, unhelpful staff. Room was not what we had reserved and it was set up for handicapped persons and staff said they could not change our room because I rented through you. I tried contacting Hotel.com but couldn’t find a phone number and text to you was not answered. I will never use Hotel.com again!!

I appreciate how close to the venue it was for what I was attending. Both of the women working the front desk were very helpful and genuinely nice! I appreciated their willingness and service!

Good

Didn’t make it to the hotel..

the staff were great

Great place to stay. Convenient location next to Idaho Horse Park.

The music from the arena right behind the hotel was very loud. I never would have reserved here had I known I would be kept awake until 11:30 by loud music!!!!!!!!!!!!!

Clean, comfortable. Convenient for horse show at Idaho Center. Breakfast was good.

The room is clean and nice

Wry clean, good breakfast, happy staff

I love this property but the breakfast sevices it was bad w got there at 9 am for breakfast and there was no food potatoes, sausage or eggs we waited until 930 and nothing but love property

The stay was great. Nice room amf ser ice.

Everything was great but the spa/hot tub. It was cloudy and greenish. The jets were not very therapeutic.

Pleasant staff and the hotel was clean

Awesome

Came for an event at the Ford Center. The hotel was close, but the walls and floors were thin. You can hear every sound. The breakfast was good but we wouldn’t stay here again.

Tv didn't have many channels, toilet would run every 5 min, beds were hard and uncomfortable, and everything was run down.

It was a great place to stay. Only improvement would alittle better breakfast

Check in was quick & easy.

Front desk was extremely nice and helpful. Property was clean and felt safe. Room was clean and comfortable.

The room was nice and clean and the staff was very friendly. I was surprised that there was no microwave or fan in the bathroom to draw out steam from the shower.

Great place to stay. Professional, friendly service!

Was easy to locate, clean and rooms are nice.