Great facilities and spacious room. Bathroom and pool changing area could have been cleaner and pool would have been better a bit warmer but overall we were happy with our stay and would book this hotel again.

All though we didn’t spend much time in the hotel, the hotel was clean & tidy & had plenty for everyone to do while staying! All the staff were very happy to help & also interacted really well with the kids!

The amenities for the kids are great and the bed was decent. The AC in the room was filthy, when we called to ask why it didn’t work, they said AC only functions in the suites! So we opened the window and turned on the fan, which cooled off the room. But since there are no screens in France all kinds of bugs started flying in the window.. we had 2 moths, small flies and a mosquito hawk living in the room. It was convenient to Disney. The towels did not smell good. I would stay again but I guess upgrade for a suite cuz I need AC and hate bugs.

Perfect family base for Disneyland Paris! Amazing facilities for children with a pool, waterslides, adventure playground, arcade, soft play and much more on site. We had a really lovely stay. Shuttle service to Disney was busy but frequent and a good service. If you drive you can park for free at the Disney parks by showing your room key wallet - a massive perk for us! Only issue we had was our room lost electric a couple of times - always sorted by reception/maintenance as soon as possible and hardly affected our stay! We would definitely stay again as a base for our Disney holidays, due to the facilities for children I honestly think it is a better base than the Disney onsite hotels!

The kids just loved the swimming pool. Basic hotel but all we needed for our disney trip.

Good

Loved the stay

Hôtel room was very spacious which was great for a family of five and was clean. Didn’t see any where on site when booking that parking is now €17 in fact when I clicked about parking on hotels app it came up with a customers review saying great parking and free. The paying for parking would probably put me off staying again as with parking added made it similar price as Santa Fe.

We have stayed at this hotel 3 times in the last 3 years. This year we turned up to be charged 54 euros extra to park our car there. This is something we have never had to pay before and we not told about! You pay enough to stay at the hotel without having to account for 17 euros per night extra to park your car. I also requested a cot as we had a 6 month old baby with us. They responded with ok However when we turned up to our room there was no cot provided. Luckily we brought our own travel cot with us. The hotel is very dated and has not been updated in 3 years. The showers are not good at all you can barely wash in them and they aren’t the most clean. The pool and facilities for the children are good but they need to consider the rooms they are providing. The majority of staff were friendly and helpful. It is a shame as we have always enjoyed staying in this hotel but likely the next time we come we will be looking elsewhere and not likely to return.

The hotel is in perfect location for Disneyland and also pits on a shuttle bus. The rooms are getting dated now and smell a little musky, but they do the job as a base. Bad news is the price that we had to pay for parking the car..... we had to pay 17.5 euros for each day, it would've been nice to have known this before we booked this hotel, as we mmay have chosen another ? and then the tourist tax on top in total gave well over 100 euros on top of the high charge for the room.

It was a great playing area for the kids. But food, coffee etc. was not impressing. You had to pay extra if you wanted a hot breakfeast, like eggs and bacon, this was not included. Big disapointment, the service in the paid breakfeast area was also very bad. It also included dirty plates, dry cucumbers etc. The shower area for the swimming pool really needs an upgrade too. The painting is falling off the walls, and it Lions really bad. The showers worked fine, but i expected more. I would not come back here unfortunately, because the play area, as mentioned, for the kids was amazing!

The hotel facilities are brilliant for families, however, the pool had no lifeguard and kids were every where unattended. Kids coming flying out of the water slides knocking into other kids near by, dangerous! Breakfast is plain but comes free with the price so can’t complain in that respect. The room is small but has what is needed. The beds are awful, actually could cry with the back pain they’ve caused us as a family. The bunk beds were awful and kids kept complaining of it being so hard to sleep on. The fan made noises constantly like an alarm, but needed it on as the hotel doesn’t offer air con, windows are dangerous as they have no safety latch for kids. They open extremely wide and we were on the third floor with kids, so couldn’t leave it open. Shower very slow and powerless. Overall, if the rooms were to be upgraded and beds were comfortable then we would stay again as the hotel offers so much fun for families.

Like the fact that the swimming 🏊‍♀️ pool closed at 11pm gives you time to swim after a long day out and what i don't like if no AC in some room and makes it too suffy

Whilst the prime facilities are well kept, they ARE open very late. IE: there can be noise from the park and pool until 11pm. In addition, the pool area would benefit from improved cleanliness. The room we stayed in had damaged wardrobes, one room light that did not work, and no drinks making facilities. Since we only needed the room for 1 night, we accepted it but a cuppa after Disneyland would have been a blessing! In addition, the included breakfast was not great quality - if we visit again, we will upgrade.

Absolutely amazing stay!!!! We had a ball, the room was fabulous, great layout for us as 2 adults & 1 child. Pool is out of this world, you could have a holiday in this hotel alone nevermind visiting Disney! Free shuttle bus ran to the parks very frequently although we actually used bolt / Uber to get back at night (9 euro) as it was easier & faster. Check in was brilliant, Cyril on reception was amazing, gave us all the info we needed, chatted away while booking us in and gave us lots of advice. Great ambassador for Explorers. Food was good, we had breakfast each day off the buffet, there was enough choice for a good start to the day. We ate dinner in the resto on 1st night, again a buffet but I thought it was a bit overpriced for children, especially as our wee lady is a picky eater, perhaps an actual children's menu would be a better idea? We ate from the pizza resto thé 2nd night & it was lovely, not overpriced and pizzas were cooked fresh to order. All in all a fabulous stay and we'll definitely return!

The children loves the outdoor activities, breakfast was cold , however there was a nice gentleman at Kitchen, his name his Akeem, his hospitality was top notched. I hope the hotel can do better to put Air conditioning unit in the rooms, or fix the fans that had just one unit Systems, portable fans were not helpful and no fridge and iron in the room. These are basic needs for the hotel. I should not need to ask and have my passport taken away for asking for an iron. That is a shame

Great location and ease of hopper bus. The facilities for the kids are great such as the pool and soft play. Breakfast is chaotic but serves a purpose. Food options in the evening are limited but the pizzas are good.

The room was like a Sauna make my child sick due to lack of air in our room also the pool was absolutely filthy as were the changing facilities. Top top all this off my son accidently picked up A pancake at breakfast (not included in the bed and breakfast) and a member of staff took the pancake out of my 6 year olds mouth!! He suffers with behaviour problems and this made him cry for hours!!

I like the staffing level especially Akeem in the kitchen department his very hard working and patient person, he loves his job and while I was complaining about the breakfast he overheard me and he said all good things about Explorers hotel which makes me happy. Things I don’t like about the hotel are , in here is no air conditioning and the breakfast is too dry

Overall it was ok but need good renovation, the pool is not supervised and not only do large famikies take over due to no supervision but it gets quite dangerous. My 10 year old came down slide and young boy decided to walk passed the bottom despite me shouting warning, dont know if i picked bad time to go but in the room you can hear other doors slamming shut at all hours so if they are awake your awake, very little consideration from other families, thats not really the hotels fault but doors could shut slower, apart from that the hotel was ok otherwise but i wouldnt recommended for kids 10 or over as its very popular with the very young children, the reception staff and staff on swimming pool deskcounter were very helpful!

We have stayed here 4 times over the years but so many little changes has meant this will be the last time. You now have to pay €17 per day for parking which could easily be comped for genuine hotel guests. They are now charging for hot bfst options at €10 pppd, they have removed the mini fridges for goodness knows what reason? Additionally this is the first time we’ve stayed mid summer and there is NO air conditioning! This is madness and makes for an uncomfortable sleep for all. Nothing new has been added to ease in these new changes so it will be a big NO next time and we’ll go elsewhere.

No AC, no water refill station, no ice machine, extremely hot inside the room.

If having Mini refrigerator is perfect.

Great sized room but really really warm and no air conditioning, only a fan. Pool was great and also the shuttle buses to and from the park. Food alternatives could have been better (healthier) and the breakfast aswell. The personnel was really nice.

The pool & the soft play area are brilliant for kids. All amenities for kids there are very good.Shuffle to Disneyland was a plus.

Overall this is a great olace to stay for families. There are so many activities for the kids to do including the pool, outdoor playground, and acrade. There are three restaurants on site but not much for picky toddlers to eat. They can help you get tickets for Disneyland Paris which saves you some time. The room was a bit dirty as there were cobwebs on the ceiling and mold/mildew around the corners of the tub. They also seemed to have very little staff working at the front desk. Every time we went up there was 1 or 2 people workong to service about 10 families in line. So overall our stay was just okay. Would probably go again but not recommend to others.

The hotel is perfect for kids going to Disneyland, they can enjoy the waterpark and game center and free shuttle to Disneyland. Rooms are decorated nicely for kids. My kids loved the stay there!

The lack of air conditioning (I don’t remember seeing that on the website) and lack of window screens led to the entire family being covered in annoying bug bites. The food is overpriced and of poor quality, not to mention the lack of options for such a large hotel. This is very much a resort-style hotel, and there are no other options for food within walking distance; we felt at the hotel’s mercy for meals. The pool is so chlorinated that our eyes were burning within five minutes of being in the pool area. The outdoor play area’s rock wall was missing pieces and had protruding screws and bolts - every parent’s nightmare waiting to happen. The hotel is massive and strung out, so if you have much luggage, prepare for a workout. This may seem petty, but the arcade was very expensive and you couldn’t even win prizes; it was simply money lost for thirty seconds of play. You must pay for parking in the hotel parking lot as a guest (€17/day), something that we were unaware of prior to arrival. The one good thing about the hotel was the complimentary shuttle that takes guests to/from Disneyland.

So , I booked 2 rooms one for my family one for parents. Housekeepers are cleanings some rooms some no. 1 day they didn't empty the bin also no toilet paper and no new towers. My parents gets. No air condition. Inside the hotel everything is so expensive. Small pizza €14. They is nice aqua park , but in the rooms you don't have any. Balcony. You cant dry clothes or towels. We bought the room with breakfasts. I never seen before that poor breakfasts. Just break ham cheese and jam, also cornflakes. If uou wish to have beens or eggs you need to pay extra 9£ for adult. So how you need to know for what breakfasts you pay if on website is just breakfasts included when you pay. So honestly do not recommend.

Hotel stated they had air conditioning but they did not. Fan worked well and luckily it cooled off with window open. Very nice bathrooms. Room clean. Bed comfortable. Room attendant and night front desk extremely rude. Very convenient shuttle to Disneyland and train station.

Nice old hotel, well located near disney , the water park is the highlight. I think they should have air conditioning and to get more professional staff , I think Not enough staff .

Ideal for a trip to Disney. Hotel was a hit with the kids as they loved the swimming pool and arcade. Didn’t really sample much of the food but what we did was ok and staff were very friendly.