Our stay at the Tonga Hotel was excellent, every aspect of this stay was first class. The food, pools and facilities, service and assistance from the desk went that extra mile. Our only concern was the gap between the veranda and the glass wall for anyone with small kids.Although there were four lifts, two of them were very small........ But this didnt take anything away from the good experience we had there.

Stayed here early May found a great deal online £550 for 5 nights all inclusive for 2 of us. The hotel had just been refurbished and it was nice to be there during such a quiet time. The staff were great food and service excellent. We hired a car which allowed us to explore a bit. The sky bar was lovely with amazing views. Would go again. Only downside is the room size

Very good value for money. Being refurbed for 2015 so will go up in price.

Well as the title states this was my fourth visit to the hotel and probably millionth stay in Can Picafort Majorca! I can honestly say this is one of the better hotels in the area! I will start my starting some of the ... yes disappointing elements but i urge you to continue reading. This hotel has been standing since 1973 and had a refurb back in 2001 so needless to say it is due another and yes 2014 it is finally getting one! Lets hope they update the slowest lifts i have ever experienced in my life!! However, onto the good stuff! Well something had to keep me coming back! This visit I took my boyfriend along with me for the first time(on our very first holiday!) I can honestly say that he was a bit apprehensive when he first walked in as previously stated the decor is a bit dated (AT THE MOMENT). But as the holiday went on he was pleasantly surprised! So this hotel is perfectly clean and the general staff are friendly and helpful! The cleaning staff will do anything for you, even clean up when youre poorly(without a fuss! and then ask how you are the next day!) The food is standard for a currently 3star hotel but there is a wide variety to cater for all ages and nationalities! Piella, pizza, pasta, chips, meats, fish, rice, salad bars, burgers, hot dogs, mousakka and so much more Bar - yes two drinks a time but that is to get the queues down which they do very fast and you can go up as much as you like - ALL INCLUSIVE! but the most important thing is next.

Had a fantastic holiday, food was excellent and we were spoiled for choice. Hotel facilities were good and well used by all. A good selection of shops and beach all easily within walking distance. A visit to the local market can be easily achieved by using the little road train which stops at the hotel.

This is the Ryanair of hotels ie "No Frills". The accommodation was positively spartan especially the bathroom with no place to put your toilet bag and no complimentary shampoo or shower gel etc and no hairdryer (One could be hired for 10 euros however). The tv was of the ancient kind and the remote control had to be fetched from reception and a deposit of 10 francs paid. The restaurant was like a re-fueling station although the food was not bad with fresh fish and chops etc grillled at the buffet. The queue for the drinks at night was fun and so was getting gin and tonic in a plastic beaker. The evening entertainment was good and the young performers deserved a standing ovation as they worked so hard even though it was the *Everybody Clap along" variety. All in all I would never go again although the 600 and odd other guests seemed to be having a good time. One last word the lift experience was diabolical. A hotel with 600 beds and four small lifts is not good planning.

enjoyed our stay at the Club Tonga but was sometimes a little noisy, but this is only to be expected at a family oriented hotel. Shame about the transfer time to, took nearly 2.30 hrs, not good on a 3 night trip. Would definately recommend this hotel to people with families.

a smile from the bar staff would be a start

VERY CLOSE TO BEACH, 10 MIN WALK. FLAT EVERYWHERE NO HILLS AT ALL. GREAT FOR BUSES, STOP RIGHT OUTSIDE HOTEL. VERY BUSY HOTEL THOUGH, QUEUES FOR DRINKS, WHICH ARE SMALL PLASTIC CUPS VERY IRRITATING AT TIMES. VERY BUSY DINING ROOM AT ANY TIME OF DAY, SNACK BAR WAS GREAT FOR A SIMPLE LUNCH. WE HAD RAIN FOR A FEW DAYS WHERE THE HOTEL WAS BEDLAM- WAITED 40 MINS FOR A COFFEE! POOLS WERE CLEAN & WELL MAINTAINED. ENTERTAINMENT TEAM WERE FAB DAY & NIGHT, EVEN THO OUR DAUGHTER DIDN'T TAKE PART THE OTHER KIDS LOVED THEM. THERE ARE ONLY 4 LIFTS, AGAIN A NIGHTMARE IF YOUR ON THE 13TH FLOOR, BUT THE FAB VIEW WAS WORTH IT. COMFY BEDS, CLEANED EVERY DAY. WE DID A TRIP TO VALLDEMOSSA, BEAUTIFUL SCENERY- A MUST DO! I WOULD RECOMMEND DUE TO THE PRICE WE PAID, GOOD VALUE. AUG 2012

We were overall happy with our stay. The room was extremely clean. The food choice was very good and good quality, considering the vast numbers being catered for. The swimming pools were very cold, but the beach only 10 minutes away was great.

hotel was clean and the food very good, could do with more sun loungers for the amount of people there oh and there was only one plug socket in the room which was no where near the dressing table, amusing but a pain!

There are Tons of Review on this Hotel and Alot of them negative. I thoughts the Hotel was just okay. As a newly separated mm with 2 sons 7 and 5 i Wanted a Hotel that was Family friendly with with all The amenities needed at the Hotel to keep my Boys happy. The Hotel was okay outdated but clean. Yes the Elevator Situation Sucked but wie usually Walker Down from the 10 to Floor and avoided the breakfast, Lunch and Dinner Rush. The Food was Boring. They tried to cater to Everyone but i found the Food Not very delicious! Pools were clean! Proximity to the Beach about a 10 Minute Walk! Love the Beach area! Room Service was Good but the Bathroom was Kinda gross specifically the shower. The adjoining room was terrible i could hear everything next door. Not cool when its a Baby that loves to cry. Also I Could smell cigarette smoke from next door in my room. Animation... I Never watched it, Way to packed Outside. They had One Washer and dryer on Site-i was Happy just to have the Option. Would i Stay again? Nö! I definitely got what i Paid for. My Kids did have Fun though! I think this Hotel Should be Considered a 2 Star truthfully.

As title suggests. Don't expect 5* for this price but it's great for what you get and excellent for kids! Felt like we'd robbed them!

This review is written in the context that we got an all-inclusive (breakfast, lunch, snacks, dinner and drinks) deal for the price we usually pay for B&B, so it was excellent value and saved us spending much as all on this week in Mallorca. The hotel is a 14-floor tower block, the kind Mallorca is trying to get rid of as it goes for a more upmarket image. The hotel is mainly for families and older people, as is the Can Picafort resort, and there seemed to be a 50/50 split of British and German customers. We were on the 10th floor which gave superb views of the bay and kept as away from the noise of the entertainment, although I was rather uncomfortable on the balcony due to my fear of heights! The room itself was a good standard and cleaned well every day. There can be a long wait for lifts going down, but going up we didn't have to wait long at all. The food was a good selection and better than expected, although the restaurant is busy, and the snack bar was ideal if you are out and about so miss lunch. The drinks are served in little plastic cups, and it's a shame they have no recycling facilities for these which is rather wasteful. We never had to queue for long though and each person could get two drinks at a time. The staff were friendly and very hardworking, so if you do go please think of them and leave a tip. The hotel charges 3 Euros an hour for wi-fi sadly. Free wi-fi please!! The hotel's location is good, a short walk from the beach. There is a bus stop on the road opposite the hotel with a service to Porto de Pollenca (via the Albufera nature reserve, Porto de Alcudia and Alcudia) every 15 minutes. At 9am there is a bus to the lovely Pollenca too (or you can get a later one and change at Porto de Pollenca). I read online that Can Picafort is rather run down, but we didn't find that and we enjoyed our visit. It is a good base to explore Mallora and the Hotel Tonga is a decent choice if you can get it for a good price when you want to go.

Club Hotel Tonga is a great hotel for families with kids. The food, particularly in the evening, was a bit hit and miss and of variable quality. Also we ordered picnics and the sandwiches in this hardly had any filling at all and were quite aptly named "Joker's sandwiches"! In a great location with short walk to the sea front. We would recommend to others-we had a good time here.

I would describe the hotel as cheap but adequate Food cheap, edible: not great, restaurant - very basic, cafe style, lots of Qs, not great for younger families as we are Rooms cheap, bathroom smelt hideous - we only showered & slept there. I was concerned about the flimsy balcony with our 2 yr old; we rearranged the furniture to make sure he couldnt get out at night as the door lock was weak. Entertainment . . cheap! 3 men, 3 women miming to songs & dancing, if its your idea of entertainment you will love it, we didnt! Location: ok, Easy short walk to the beach where we spent everyday as the hotel pool was just far too crowded for us, you had to stake your claim to a sunbed by 8am & the one day we spent at the pool most reserved beds werent occupied until midday! We have only ever done all inclusive 4 * before not used to plastic kiddy cups, plastic plates (even in the dining hall some nights) 15 minute queues for 2 drinks(hubby then had to q again for childs drink) If your idea of a holiday is cramming around a pool, eating junk all day, queuing for drinks/ food & watching people mime this is the place for you I didnt see brits embarrassing themselves nor did I see people legless, it would have taken too long to q to get drunk! I did see a lot of large families upset, they couldnt et together as the tables cant be moved, 2 drinks at a time no matter how many people in your party Also some staff very rude especially to kids Cheap but adequate but we will never return!

Hotel itself is excellent value for money - no two ways about it. Location is fine and a 5-10 minute walk from the beach. Staff, food, facilites at Hotel all very good. Shame about the punters that we saw there though. Rude, arrogant and lazy English families that I was ashamed to be associated with. England football shirts were out in full force because there were *gasp* other nationalities in the hotel. There was no trouble as such, only a Wayne Rooney lookalike that kept getting too drunk on the unlimited booze. But it was disappointing to be sharing a hotel with some of these people. There were also LOADS of kids there which I don't mind at all - it's a family hotel afterall - but older couples may want to go elsewhere. So, in short, if you want to take your gran, your mum, your wife, your daughter, her boyfriend, their kid and you have a couple of tatoos and England shirts stashed away then it'll be ideal.

Just got back from Hotel Tonga, not a great place. I took my girlfriend and we couldn't stand the place. The all inclusive food was poor and the restaurant smelt foul sometimes it made my girlfriend feel sick. Its true you need to be up early for a lounger, but didn't enjoy being there so we went to the beach everyday and stayed there. Its a lovely stretch of sand and sea, the best place to be.

large hotel grounds which was good but the choice of food was limited and dining area seemed small for the amount of people in the hotel.

I went and had a great time. I went for a relaxing "lay around the pool" type of holiday and that's exactly what i received. The hotel food and drinks were good and plentiful. The only downside to this hotel is the rooms - they are extremely basic, however i didn't spend much time in there so overall it was a lovely holiday.

great place for families

Exellent Food, service and good location. Entertainment was very good and there always seemed yo be plenty going on for adults and kids. Nice pools and gardens.Will go back next year.

This hotel was lovely to go to for sunbatheing and the pool. The entertainment was brilliant and the reps were good too, even if one or two of them were a bit mad!! Unfortunately the hotel was a bit remote compared to somewhere like Palma but it was about 10mins walk from the beach where there were quite a few shops and bars. Definitely recommend Anne & Neil's down the road from the hotel (british run pub). Would not recommend the excursions with a coach company called Trans Tours (leaflets are advertised on hotel reception) as they actually left us stranded in Palma!! Hotel is about an hours drive from the airport and would recommend that if you wanted to see more of the island, to possibly hire a car as taxi's from Palma to hotel were around 60 to 70 euros!! Apart from that the hotel was lovely. Food really good too - don't worry if your a fussy eater either as there is plenty of good food for everyone (coming from an extremely fussy eater)!!