Whilst the location is pretty, the hotel itself is in much need of attention. Only one member of staff on duty when I arrived at 5pm, who had to serve bar guests as well as check ins, so there was a wait. He was however very pleasant & helpful. Whilst I was waiting I noticed the clock hadn’t been changed since daylight saving, a week ago & there plenty cobwebs. I did request single occupancy but I think it’s got to be the smallest room I have ever stayed in. The furniture was tired, chipped & badly marked. I had to wipe the sticky surface of the bedside cabinet before I dared to put anything on it. The toilet didn’t drain away probably but there was no point in trying to clear it with the toilet brush because that was broken. The TV wall bracket was also broken so the TV hung at an angle that was impossible to watch. I had to improvise with a tin of hairspray to prop the screen up to a watchable height. Overall very poor.

I have a soft spot for this hotel having stayed there many times over the years. However this visit really did highlight how dated the hotel is. It looks like there are new owners and they may be looking to update the property but i would guess they'll need to spend a small fortune, but good luck to them. The staff were very friendly The room was tired and dated, the shower was clean and the bed was comfortable, the internet wouldn't connect in my room, but worked fine in the bar area. I appreciate times are hard and hotels need to make some money from the bar however a pint of Guiness and a glass of wine was just over £18, totally ridiculous, i'd advise others to stock up in the town and drink your own. I opted for breakfast for an additional £14 per person per night, my advice would be to give it a miss, cheap ingredients made for a very bland experience. As stated previously i have used this hotel many times previously and to be perfectly honest im not 100% sure i'd stay there again. I really hope the owners can turn it around as its location is second to none

Rooms quite dated. Windows did not shut properly and were therefore drafty. Cold, no heating. Mildew in the bathroom and in the carpets. Location and surrounding area nice.

Upon arrival, there was no parking. The bathroom was unclean and toilet unflushed. The grime around the bath was unpleasant. I would not stay again unfortunately.

What a lovely location, great room with access to the riverside deck. Staff friendly and helpful.

Staff were friendly, helpful & flexible. Food was really good. The rooms were spacious & hotel was in a pretty location.

Great place! Would stay again

A beautiful and peaceful spot to stay the night. To sit beside the terrace looking out over the Thames was very special. Room was largeand all we needed for a one night stop while walking the Thames Path. Glad we could also get dinner as not a lot of eating places around the area.