This hotel in my opinion has 3 stars. If you wish to have 4 stars experience better book 5 stars hotel in Lanzarote. The hotel is family friendly, lots of different areas to entertain the children, staff are very helpful. Rooms clean and average, missing iron. Make sure you book pool view and maybe ground floor, 1st floor is great as well. Some rooms are outdated and with issues. Make sure you have cash with you for swimming pool towels. Small groceries shop located within the hotel, games area with all you need for self catering stay. Restaurant too small for the property capacity and located underground, not much natural light, windows view : stones. Food is ok and fresh, cannot say I was impressed with the selections. Depends on each person taste. Pools, cold water not heated, maybe it is better during summer time. Entertainment fun for kids. Location : 15min walking to beach I would suggest renting a car if you are traveling with kids, too hot for them to walk. Overall I would recommend for families with limited budget looking for some sun and fun for kids.

Great apartment by one of their many pools. Ours was very quiet which was great as we weren't allowed in adults area with our 17 year old. Staff work very hard across the hotel and generally very clean. Great location but wouldn't want to stay longer than a week as got very repetitive. Very good for relaxing break.

When you are initially booking this property don’t be fooled by the pictures of the apartment interior. and apparent 4star rating. The apartment was very old, and definitely in need of some urgent TLC and a bigger TV - nothing like the pictures. The shower screen is a health and safety hazard along with the furniture and the toilet had a slow leak which had a foul odour coming up throughout our stay. I tried to have us moved straight away but sadly being the Easter bank holiday, there was no availability! I would have been much happier to pay extra just to get out of there. But the kids were so tired that in the end we decided to just get on with it. The exterior of the property and surrounding gardens & swimming pools however are quite lovely and clean. There is enough space and activities for everyone alike to enjoy. Such a shame about the apartment.

Very nice place to stay a lot to to in the hotel would definitely recommend. Great staff aswell.

The room was spacious, but a bit worn. The pool areas were very nice.

Great installations especially for kids

Excellent facilities.

We had a good stay at the Tropical island - however very basic. The start with, the hotel is incredibly clean and the cleaners do a fantastic job daily. The facilities (incl. pools, activities, splash park etc) were great for the kids. However, the food at breakfast and evenings was poor - always just luke warm and not of great quality. The other restaurants out with the buffet were not open during our stay which we were not informed. We stayed in February which is considered a quiet time for them and the queue for check-in took ages to get through. There were also a number of things (access keys/towels/poolside drinks) that we required cash for and were also not informed of, which was incredibly inconvenient given we do not like to travel with cash. All in all, we had a pleasant stay and the kids enjoyed it but I wouldn’t necessarily return.

Everything was wonderful and super convenient. We all agreed, however, that it would have been a lot nicer if the water in especially the larger pools was heated. They were simply too cold to stay in for longer than a few laps at best.

Nice hotel. Clean big apartments. Lovely grounds. Food basic but ok.

Very cold and tired apartments. Moisture and mould in the room. Very average AI food. It is not a 4-star hotel. The heated pools are not warm. The animation is only for French people or children.

Hotel was fantastic excellent set up for kids and I have been in this hotel 4 times each experience has been great… rooms are clean food is fantastic

This is out of my expectations as a 4 star hotel. Travel with a 3 year old boy this is definitely a good choice staying here. There are some splash park and toddle pools for liitle one, its a joy for him everyday after breakfast. Location is good also the food is good, everday has different options and some tasted wonderful! 5 star for me at this price 🙃

The place was great , spacious complex, loads of pools , had lots of facilities too The staff are very friendly & helpful .. the reason for my 4 stars is the place is dated ( not that it affected our trip) .. The cleaning team are friendly & try their best … they refresh the apartment to keep it going but not 100% clean … ( didn’t affect our trip either) & I ‘m very grateful as this was enough too .. it’s big apartment, not easy to clean …I would totally go back to the place & thank you for giving us a great trip.

Staff were lovely, pool was nice but could have been a bit cleaner round the pool and our apartment needed some tlc

A big resort with lots of facilities, well-designed apartments but not our first stay here and standards have gone down. It took over 2 days, many phone calls and visit to reception to get Wi-Fi fixed - very inconvenient and staff were not proactive in fixing the problem or testing it out, nor always friendly. They assumed that no complaint meant everything was sorted. Also no cleaning products provided for the kitchen - no sponge, washing up liquid, tea towels, kitchen roll or wiping cloths - they don't make it easy to keep the place clean! Also very minimal utensils, pans etc. Lastly, the cheek of them trying to charge EUR 40 when asked if could check out 1 hour later, even though hotel was quiet and the room was available. Not recommended if planning to cook or use the WiFi.

Very pleased with our stay at THB Tropical Island. The hotel and facilities are clean and modern. The meal selection was great!

Tropical Island is a fantastic place to stay. The rooms are starting to look a little tired but are kept very clean and have everything you need. They really need to get the issue with the back gate sorted. For those with mobility issues it would be a no go if that is not fixed. It adds another 900 metres to the trek back from beach or bars, not easy.

Over all we had a great holiday here. The staff were really great, most were super friendly all were helpful! The complex is a bit dated (well used and weather worn) but the maintenance staff are constantly fixing, painting etc The cleaners are busy but because the place is well worn it can never feel pristine We didn’t go all inclusive but ate in the restaurants a couple of times, food was good although there is no ambiance in the canteen style buffet - there are some amazing places to eat nearby though Having so many pools is great. The main pool is super busy and loud but the adult only area is lovely and relaxing Getting loungers and umbrellas at the main pool was tough unless you got up super early We were travelling with our 5 year old who loved the slides and water park. She tried the kids club a couple times and enjoyed it too The entertainment at night was alright - not amazing but was a safe place for kids to have fun. The mini disco was really loved

We stayed at THB Tropical Island as a family of 4 for a week. We had booked a Premium Apt with pool view, but received 9ne with a Garden View, not a big issue. Rooms were a bit tired looking and could do with a bit of freshening up, however they were cleaned daily and met the families needs. Great grounds within the complex, plenty of pools but we mainly stayed around the main pool. You will always find a sunbed but will need to go down early to get and umbrella. Some of the songs around the pool wouldnt be family orientated, however if your enjoying yourself, you wouldnt be paying attention to the music. We did self catering but opted to pay on two morningsfor breakfast, €12 per adult, children free, had everything you need. Opt to get a back gate key, cuts 5mins off your time to the beach/town, which is a nice 10min stroll. Overall a good stay.

Had a lovely stay. Staff and food at hotel are excellent. Could do with improving on the availability of the buffet restaurants and having them open more often. Def requires some upgrades, especially to the pool toilets and lunch at the pool bar. Overall a solid property but could be in danger of sliding if money is spent on upgrading some areas soon

Overall, this is a nice facility. We stayed on all-inclusive and the service was OK. The drinks are basic but there is a good selection of food. Nice choices for breakfast and many good dishes, but I did not particularly like the chicken and pork. Lovely desserts and very good pizza. Our flat was comfortable enough with a nice balcony and a good hot shower with sufficient water pressure. The beds were nice and the curtains thick for a good blackout. A few family members struggled with symphtoms suggesting food poisoning during our stay and other guests did as well but the management refused any connection with the buffet. Funnily, those who took precautions stayed healthy whereas the ones who ate a wider range of dishes got sick. I wanted the hotel to take responsibity for lost vacation time and told them that this could lead to a more favourable review, but their response was that this was "blackmailing". OK! So, a lot of vomiting going around the facility but nothing to do with the buffet then.

I like the child-friendliness of this hotel. The little one loved it which is the main purpose we went.

The pool we looked over was very dirty this was cleaned after I complained. The lift was worn out to the property and nearly threadbare. The area in front of our door was dirty floor ,ceiling and walls. The property was lovely in other blocks and could be lovely if it was cleaned and had some money spent in areas. I did complain and ask to be moved or have a refund this could not be arranged immediately and after day 2 I said I would stay asm it didnt seem worth it then and I had got used to the dirt.

This hotel is within walking distance of the beach and restaurants. The hotel is great for families with the slides pool and entertainment. The accommodation was clean. The only negative was the food was not the best, so we ended eating out for lunch and dinner.

This was a great complex with so much to do. A bit if a walk to the beach but we didn’t mind.

Not a 4 star complex,

Third visit to Tropical Island we use it as a room only base. The apartments are super clean and comfortable with lovely landscaped surroundings or small pools if you prefer. We find it a very relaxing place to be but enjoy the entertainment round the family pool too. We go out for all meals and have the occasional snack in our room from the supermarket. Playa Blanca restaurants are too good to miss.

Nice hotel. Rooms are nice and spacious. Hotel was clean. Use of the fridge and cooking utensils good if not all inclusive. The extensive pools were great for the kids and the slides were great fun.

Very Clean, pools are great, adult pool brilliant for decent lane swimming. Around 44m. Kids loved it especially the splash pool. Very safe and kids loved the freedom being able to roam around. Asro pritch and tennis courts in good nick. Would highly reommend for young family.

Good for families and children. Nice pools and kids entertainment. Need some more shops either inside or near by. Room was cold. Need a shallow pool that kids can swim in (0.70m)

It’s very good for families with kids. Everything you have in the hotel