It was ok except for the TV didn't work. After talking to the desk manager it did not get fixed. On the second day it did not get fixed. She told me that she would say something to the manager about us having an unsatisfactory stay. That did not happen either. Needless to say we will not be staying at this hotel chain again.

The front desk attendant on arrival was great. Easy to talk to. Seemed genuinely happy to have us. The day clerk was not friendly. Cost of room was very low. Was close to army base. Was great for this trip.

No microwave in room. The ceiling had something growing in the bathroom vent and that vent was leaking water

The hotel room has no carpet. Just a fake laminate floor, which was filthy. Room hadn’t been mopped ever. I didn’t even bother to take my socks off. Bed was uncomfortable and smelled like the B.O. of the last people that stayed there. Sheets weren’t even clean.

Our stay was horrible. The environment was noisy. The phone didn't work in the room.

The room has horrible. The walls had stains all over the place, the floor was extremely sticky. There were bugs crawling all over the place. The bed sheet had stains on it. It smelled like smoke and everything there wasn’t clean at all. No customer service at all.

The staff was friendly enough, however we did check out the next morning, a day early due to the conditions of the room. It was not clean, with the cabinet panel under the sink falling out middle of the night. The toilet also wouldn't fill on its own. Our door was next to the stairwell and you could hear each and every person coming in all night. The stairwell did not have a keyed entry. They did not offer a refund for the early leave either.

When I arrived the desk clerk seemed unprepared for my visit, and was clearly unhappy that I did not want a second-floor room. At 70, I prefer not to try to carry my bags upstairs. He worked on the computer for a few minutes and checked in the other room and finally put me in room 174. When my granddaughter helped me put my things in the room I was surprised and disappointed at how sparse it was. Upon further looking around, I discovered that the room did not appear to have been used in a while and was not ready for guests. The room was stale and smelled of cigarette smoke, mildew and a little like marijuana. The floor was dirty, there was only one bath towel thrown haphazardly on the bathroom towel rack and a washcloth on the towel bar by the sink that looked like it had been used. I ran out of toilet paper on the second day, and although I asked the maid for some, she never brought it. I bought my own hand soap for the sink and luckily had my own toiletries. There were 4 pillows on the bed. Two were as flat as pancakes and the other 2 were cheap foam pillows that had been through the washer one to many times and were just hard lumps that didn't even fill half of the pillowcase. The kitchen area had nothing but a microwave (dirty) in it. The coffee pot was stuffed in the cupboard and did not appear as if all of it was even there. The refrigerator was in working order. I spotted roaches twice, one in the bathroom sink area and one on the wall near the TV.