We had a comfortable stay. Breakfast really good. Hot, cold and lots of options. The bed could have been a little more comfortable. The front desk was polite and did speak in broken English. Which was a big help. Overall liked the stay

We were very happy with the hotel, room was comfy and warm, breakfast was plenty. 10 minutes walk from the port and main attractions.

friendly staff, breakfast was good but it was not as clean as I was hoping. Finding a hair in the bed and bathroom was not pleasing. But I have to say , when we complain about it they cleaned it right away.

The hotel was clean and neat plus the staff were very helpful, we enjoyed our stay

Excellent location, helpful staff, rooms tastefully renovated

Good location close to Downtown. Clean and efficient.

We booked this hotel on a last minute impromptu trip to Ushuaia. The location was okay, it cost about 100 pesos to cab it into town for the eating joints or the ship docks, but I suppose you could walk it on a nice day. The rooms are rather tiny, but clean. The breakfast was good. The part that annoyed us the most was being out up in a corner room where the wifi wouldn't work - when we tried to get the front desk to resolve the problem, the man at the front desk was unhelpful and rude. He simply told us that the wifi was a free service, and left it at that, as if free NON-working wifi was something we should be thankful for. The ladies who were at the front desk the next morning were much more pleasant.

Excellent hotel and the service was brilliant from start to finish. I rocked up with a nice welcome, given lots of information about the surrounding area and how things worked. The room was big, WiFi worked fine and the breakfast was excellent. It’s dry close to the Main Street and only ten minutes from the port. Chances are if you’re in Ushuaia you’re going to Antarctica - the tour booked everyone in to Hitel Albatross and that’s just a ten minute walk away down the Main Street which I did with all my bags. So overall a good place to stay as far as I’m concerned!

The hotel was incredibly comfortable, clean and modern. We were very happy with it.

I loved staying at this hotel. The staff was so friendly and helpful. The hotel was convenient to all shopping and within walking distance to the cruise terminal. I highly recommend it!

Im not sure how this can be a 4 star hotel. The rooms are old, dingy, musty. The carpets are stained. The television reception is not only terrible but no international channels at all. The breakfast was spotty at best and the dining room was always dirty. But the worst thing about this hotel is the staff. Not only is their grasp of the English language tentative their complete inability and lack of interest in helping their guests was shocking. We wound up having to book all our own excursions, restaurants, etc. In any hotel I expect services like that but Im a 4 star in a place that is referred to as the end of the world you would think the staff would be more hospitable and helpful. TERRIBLE

I'm not sure how this can be a 4 star hotel. The rooms are old, dingy, musty. The carpets are stained. The television reception is not only terrible but no international channels at all. The breakfast was spotty at best and the dining room was always dirty. But the worst thing about this hotel is the staff. Not only is their grasp of the English language tentative their complete inability and lack of interest in helping their guests was shocking. We wound up having to book all our own excursions, restaurants, etc. In any hotel I expect services like that but I'm a 4 star in a place that is referred to as the end of the world you would think the staff would be more hospitable and helpful. TERRIBLE

Had a beautiful view of the Beagle Channel! The hotel is located 1 block from the shopping street, at the beginning, but it gives you the opportunity to walk the entire street. The hotel is clean, large room and great service. I would stay there again.

Hotel is nice, rooms are a bit outdated. Hotel staff was very friendly. Breakfast was very nice. Best location. 1 block away from the main streets with restaurants and cafes. Only 2blocks away from the only grocery store in town.

Unpleasant staff. Tiny room. Frayed towels. Dirty carpet.