Very central and just across the old part of the city. Too close to the central bus station, can be noisy. Clean and convenient, but property would benefit from some reno, especially corridors.

We had a lovely time here, good location, friendly and helpful staff. The room wasn’t huge but very nice and the air con was working perfectly so we were pleased. House keeping staff came daily, did a good job

Great location, within walking distance of city centre. Our room was ok , paid for a city view room but given a room at the rear of the hotel, not nice.

A comfortable stay in a conveniently situated hotel next to the transport hub.

Location fantastic.

Handy for the bus and tram stations if you have late or early travel

A kettle in the room would have been nice

Great. Clean and comfortable. Easy access to all attractions and metro and buses

Will definitely be back

Not bad not good, a good value for the money.

Traveled with my best friend and we were both VERY pleasantly surprised by this hotel. We were not expecting it to be this nice because it was a lower budget hotel. But the location was perfect, hotel was clean, rooms were super spacious, the bed was comfortable and breakfast was also very good. I would hands down recommend to stay here - and especially if you have a car. There's parking garages right next to the hotel for 20 euros per day - but our secret tips is to use the street parking instead, saved us so much money! Only downside is you can only pay 2 hours at the time, but it worked out perfectly for us as we drove to the beach around 10, and was back in Palma around 18. (Free parking between 20-09.) The hotel is located right on top of the Main Street, so it's super easy to walk down to the city centre/old town of Palma. Takes about 5-10 minutes. For this price you get a lot for your money - perfect for those who want to stay at a nice and comfortable place but don't want to pay too much.

Room was spotless, breakfast was excellent but no bar or outside sunny seating area

Helpful staff and convenient to transport

Central location for buses and restaurants .Good value for money

Very good value for money. Excellent location on the edge of the old town and next to the Soller train. Very good breakfast. Nice people. Surprisingly quiet for a hotel next to the inner city ring road. A simple, functional hotel without much bling. Nice standard room with good king size bed. A little older renovation, but OK except for the usual scaled showerhead. Undergrund parking nearby at special 18,50 €/day hotel rate. Would not mind coming back.

Hotel now looking a little tired. No blanket or quilt during the chilly evening. Normally we have tea making facilities, TV had no English speaking channels. Shower head had less than 20 % of spray working. Breakfast service very disappointing. Young lady responsible was overwhelmed, consistently running out of hot food, and no tables being cleared as and when clients finished. Our favorite hotel to stay in whilst in Palma, is now in need of a facelift.

Very close to bus terminal, shopping etc. Room was bright and spacious but the traffic quite loud.

We were very happy to stay here. We got upgraded to the penthouse suite because of a lack of rooms available and the experience was fantastic! However, if we would have paid for the upgrade we would have been disappointed. The room was incredibly outdated - the photos from their site on that specific room are staged. The cons: There were burns on the carpet, no working ac in the bedroom, uncomfortable beds, and a large crack in the bathroom sink and a lack of amenities within the hotel. But as an experience we enjoyed ourselves immensely. The pros: The views from our 9 windows were stunning, the location couldn’t be beat, areas within the hotel were charming, and the staff was very kind to us. Overall we had a great time.

The hotel was in an ideal location near bus station and not far from lots of bars / restaurants. The room was really big however the bed and pillows weren’t the comfiest.

Our third visit to this hotel. Perfectly situated in central Palma. Cløse to all kinds og public transportation, bus line directly from the airport. Nice, big room, good breakfast.

Did not match the photos. The carpet in our room was horrible and needed deep cleaning and/or full replacement.

The hotel was conveniently situated, but needs some modernisation and refurbishment. I believe we could have got a better hotel for the price we paid.

John was amazing and may have gotten us the best room in the hotel

No hand soap, really uncomfortable bad, really dirty carpet.

No air conditioner, no wii-fi, filthy carpet, poor breakfast and poor cleanliness

Located right next to the transit hub. Perfect for bus trips to explore Mallorca. Property is a bit old, cleanness is okay.

I had a VERY GOOD experience in this hotel-I would recommend it to anyone who visit Palma de Mallorca-another plus : location , close and/or easy access to any place in the city. There is only one "little minus" : the rug on the aisle (at least on floor #2 where my room was) needs to be changed. The breakfast-buffet also excellent

Great location and nice staff. The hotel was a bit outdated.

Very quirky -comfortable rooms with great city views .Disappointing that the bar was not open in the evening

Tea and Coffee making facilities would be nice.Also the outdoor bar was not available - and there was no-one serviving the inside bar.

Pretty good choice. Not a bargain. No facilities aside from rooms. No gym, no pool, no sun terrace etc

Amazing location and close to bus service. It is close to shops, historic downtown, many restaurants and bars. Employees are amazing and helpful. They provided me with a lot of valuable information about where to go and do. The room carpet needs to be replaced bec while it is clean it is stained and it looks dirty. This would be such an easy fix. The bathroom was spacious and with a window. I would go back. Taxi to airport was leas than 20 euros. Then u can enjoy walking around the area.