Overall a really pleasant stay. The staff are incredible, so friendly and welcoming. Suggestions for improvement would be to upgrade room air conditioning (not powerful enough), and keep the pools open later than 730pm. Oh and have different options of toiletries (shampoo, conditioner, lotion) like other 4 star resorts.

Amazing staff who couldn’t do enough for you, so friendly and kind. The room was lovely but looking tired. Great have tea and coffee facilities in the room. Would definitely come back here as enjoyed it so much.

This was our first time in Bali and we had lots of fun and relaxing time. Hotel staff was very friendly and welcoming. Breakfast at the hotel was just amazing. Definitely going to book another holiday.

Situated in nice location

Amazing stay at this resort. Highly recommended if you are looking for a relaxing escape with friendly people and beautiful surroundings. Breakfast is very good and so is the location. Walking distance of Seminyak village and the beach. Typical Bali style with a modern twist. Very clean and peaceful. Exceeded our expectations!

Wonderful Staff Wonderful Resort Can't wait to get back

We stayed at suit rooms, it was so clean cozy perfect design, delicious breakfast, staff are so kind. The hotel has really good location easy access to many restaurants and also famous beach club potato head. Loved it.

The hotel was really lovely and the staff were extremely friendly and willing to do anything to help. We really enjoyed our stay :) Our aircon in the room was broken and kept dripping/was quite noisy, but other than that, everything was perfect!

Huge, clean room with affordable price.

Lovely and friendly staff, everything super clean and tidy. Breakfast was good. I highly recommended.

Check-in time is listed as 2:00pm, we arrived to the villa at 1:40pm to ensure we could get into our room by 2, to make a 4pm reservation. As we waited in the heat for our room to be ready, we watched the Travel desk agent offer water to every single other group except for us. When I requested she bring a water to my friend—I was ignored. At 3:15 I had to walk up to the desk to get an update! An entire hour and a half after check in we were told our room wasn’t available still (It was being cleaned)….we were offered a free beverage in exchange for waiting. While sitting enjoying our lukewarm waters, we watched several other groups go to their rooms. After complaining because it was 3:40, Merry (the manager) offered us a voucher to eat a free dinner during our stay. When I brought the issues up, she mentioned that they are not racist although I never mentioned race which made me MORE uncomfortable. When arriving to our “upgraded” room, it was nothing but standard. By day two we had giant cockroaches flying in the bathroom area. We tried to stay out of the villa as much as possible after this. On the final day we had a flight leaving at 1am, we were running behind and left the key in the door so we could get to the airport. When getting in the Grab, the guard at the gate stopped us saying he needed to do a full walkthrough before we left. We were displeased by Typhoon Mawar and couldnt afford to miss the flight. They ultimately made us miss our flught. I WILL NEVER STAY HERE

Everyone was so kind and the check in process was super easy

Staff always friendly and smiling. Cleaning and maintaining grounds and pool each day. Food was always great too. Can’t fault it.

Friendly staff, nice hotel atmosphere

There was no welcome drink on arrival( that was part of the deal to book through Expedia) The room did not have a coffee table or chairs to watch TV or have a coffee. We had a private villa ! Face towels were only provided three days into the stay. Pool was closed often ! Requested a fan as the AC was insufficient, fan was not provided nor any feedback given. Very disappointed as we are repeat guests.

I love the eco friendliness. The greenery in between the busy city was amazing. Close to beach clubs walking distance mostly. Everything was close by the staff was really nice and prompt. What I did not like was the air conditioning was very bad it was very hot inside the room. The villa was beautiful but outdated there were insects in the room and the bathroom. Showers need upgrading the toilet was not flushing efficiently. The TV was old not smart tv so was a little bored as I was sick for two days and had stay inside the wifi was very slow luckily I had some shows downloaded on my phone which I watched. Cleanliness and other amenities were not 4 star standard. The price for villa was decent we stayed 4 nights and it costed CAD 450$ which was not bad overall slightly disappointed just with the accommodations but hospitality wise the staff were great they did there best within there means to make my stay comfortable.

Great location. Older style property.

The staff were amazing

Staff are lovely, hotel is definitely a bit dated but close to everything! Breakfast wasn’t great but nice pools and had some nice cocktails on happy hour

Tony’s was amazing. 10/10. The staff were lovely and the rooms were amazing. The location was great- a few minute walk to potato head beach club. 10 min walk to the shops and motel mexicola

Really Balinese style ! I have loved the pool and the food was really good ! Very nice staff

Love the grounds ,Very clean ,arranged a car from airport and stayed in touch. I would stay here again

Condition is quite good except for the wallpaper peeling off the walls.

The rooms were good size… The people were friendly… The food was OK… I was very disappointed that the beach was such a long walk from the hotel… A very very busy road with lots of motor scooters and cars… And very difficult to walk anywhere… I believe their advertisement said Short walk to the beach… That must’ve been the way a bird would fly because it sure felt a lot longer… The road was so busy in front of those hotels going towards the beach or for that matter going anywhere…I booked this place for 14 days… But I only stayed three… I wanted a beachfront location which I moved to.

The staff here were so lovely. The reception staff especially. The property was great with 3 pools, though I only used the one around the villa side as it was stationed secluded in a huge garden of trees. The food was great. The room was very comfortable and nice. The resort would benefit from fixing the locks on the doors and safe. And perhaps using their own airport pick up service. The property is so close to the W Hotel, Potato Head, Goumet Cafe, Sarong and many more. Perfect location. Overall, value for money and would stay again. Thank you team!

Staff were helpful and , knowledgeable and friendly. Amazing place .

The property in general looks ok, our room definitely needed some TLC, but after the horrible time the tourism industry have had due to covid I won’t hold this against them. The area is quiet and great for food choices. The only thing that would stop me staying again is the WIFI being so poor.

Room was great A nice and comfy place Breakfast was very delicious

The property itself was excellent, however a rooftop bar has opened just infront of the hotel, if you want to sleep at night this is not the place to stay

Amazing hotel with a great service and polite staff . Great value !!

The staff were friendly and very helpful. We enjoyed the show on Monday night at the restaurant. Our private pool was amazing.

Everything was amazing the staff the room the pool the and the entertainment and food