Beautiful, stunning hotel in an unbeatable location with the best staff ever.

The beautiful property includes a pool area with fantastic lunch and dinner restaurants, including a Michelin Star restaurant, which was terrific. We really enjoyed the property, which had a great pool and restaurant staff. However, our experiences with the front desk and concierge staff left us with a lot to be desired. The front desk staff appeared to lack any sense of organization and communication among the staff. For example, when we were checking out, we had a ferry departing from Amalfi for Capri, and they said they had arranged the luggage transportation to the port (about .8 kilometers from the hotel. At Twenty minutes before the ferry was scheduled to leave, there was no car and no communication to us on what was going on. Luckily, we found a water taxi to take us from the hotel port to the ferry port. Still, because of the time, the water taxi had to dock illegally in order for us not to miss the ferry - it was literally a "diving catch" and not a great experience. That was one example of several of the front desk/concierge not being organized or communicating effectively with guests. Would I go back? Absolutely! Beautify property! We know now that we have to arrange all our transfers despite the staff offering to do so.

Wonderful location but a bit “ tired” especially considering the very high price

Beautiful property. Outstanding hospitality. Delicious food and drink. Exceptional. First time but not the last time. Very hard to leave. My deepest thank you’s to all the staff who made my time here the best possible experience. Grazie Mille a tutti ♥️🇮🇹🌊🥂

Fantastic hotel.

Bucket list property that exceeded my high expectations! Site and staff were over the top gracious and welcoming. Every level of service was impeccable. Hotel views are world class, upgrade from balcony to private terrace was so very much appreciated, the included breakfast was massive and the most extraordinary quality and quantity, the service was bot ever present and incredibly discreet. Loved our interactions with the front desk staff, who all seemed to act as concierges! Bellman fussed over every little detail to ensure our comfort in transportation needs for our luggage to and from and for our little jaunts around the corner into downtown Amalfi, or up the hill to begin the Path of the Gods. The gardens, the scents, the candlelight in the evening, the views from every secret garden and terrace, the glass elevator beckoning you to the pool below and sea beyond. Hotel Santa Caterina is everything!

Incredible location, staff and service. Beautiful property.

This was the most amazing hotel we have ever stayed at. Very romantic and the staff could not have been nicer or more attentive. Multiple areas to explore and take pictures. The breakfast was the most spectacular I have ever seen and the 5 course dinner was a lifetime memory. You cannot miss with this hotel.