Nice hotel. Beutiful Architectonic design

Cold water 😕

We had a great stay. Very private. Felt safe with the gates being locked and nobody can’t enter without calling the front desk.

We had a great time. Would stay again.

The property is far from Morelia which was inconvenient for me I had to take a 20 min taxi every time. Also the solar water heating is unstable you have to be careful while taking a hot shower or you run the risk of being burnt while in the shower.

The room was completely different from what was advertised. It looked like a cave carved into the side of a hill, converted into a room. Mosquitos were terrible. We had to fumigate the room ourselves, killed mosquitos (an amount never seen anywhere else at other hotels), ants, and other bugs. Cockroaches were also found in the room. The water pressure in the shower was terrible, shower head was clogged. Spent two nights there out of three. There was no AC, no windows to open and let air in. I have never stayed in a room like the one assigned to us, labeled as pet friendly. The only thing I noticed that possibly made this room pet friendly was the absence of floor mats. After complaining we were moved to a suite. Now, this looked a lot better but just old looking and in need of repair. We didn't mind that. The shower didn't drain properly, the water took a long time to drain.

Beautiful and peaceful grounds. Beautiful and unique room. Customer service good enough. There’s room for improvement. Could use basic information about hotel amenities upon arrival.

Entrance road