The property in some areas is outdated. However, the staff makes us for this in their great service and friendliness. The property is in an area that is in walking distance to the Botero park and two famous museums. However there are many homeless and shady individuals in the vicinity. Although I enjoyed my stay I would not recommend staying in this area.

great!!!

Excellent place if you want to stay in the center of Medellin , good prices for rooms . Excellent staff

Excellent staff and location. The real “Medellin experience “. But after 10 pm one must get in and out by taxi. Very safe in the daytime. After 10 pm, not a safe area.

Excellent location and staff. The most historic hotel. After 10 pm. One must get in and out by taxi

Very disappointing. The last time I was there was 24 years ago, and it looks like they have not done any work on the place since. They advertise they have two restaurants and two bars, but there’s nothing that is actually in the hotel. If you go out of the hotel, you get your Plaza where there is lots of fast food, but there is no actual restaurant to sit down in. The nearest bar is a tiki bar that has a grand total of six chairs. We arrived an hour after check-in time, and as we are heading up, the man at the reception, asked us to wait because he needed to send someone to the room to count everything in the minibar. Then the same old man escorted us to our room and went through and counted every candy bar and every drink and had a sign off on how much was in the minibar. I would not recommend this hotel to an American who wants anything of any sort of class.

Great staff, excellent location , and excellent hotel

I love this hotel. I am sure that it has seen better days but it has charm and character. Great location if you want to stay in the centre. The rooms are spacious, good quite air conditioning nice shower and lovely and helpful staff.

Very old property. Nothing work properly

It has the best location, and everybody knows location, location, location.

Great place for travelers

Good Hotel on wrong place, Nice people, Fiber on from counter was amazing, go beyond his duties to help anyone with his needs, answered questions and given very detailed information,great job Fiber.Area around hotel no so good..

It is such a great hotel with an amazing service. It also has a great variety of small restaurants and great bar area. I had a great time and the room I had was also very comfortable and clean. Everyone there was so helpful and friendly as well.

The truth is that every thing was great

Good place to stay 💯

Excelente location. Close to shopping centers and restaurants. Very friendly staff

nice size rooms, friendly staff ready to help costumers the hotel is near a train station and some touristic sites but area is dangerous at night if you decide to stay there always use a taxi to get in and out of the hotel

I left 6 days early, not safe

Berio Park and metro proximity

Excellent service and breakfast

The water was to cold to shower 2 days out of the week

Great location , great staff

This property is located in a very unsafe plase. The hotel is in very poor condition with graffiti all around, poor lighting, the bathroom had rust, the windows were missing glass or broken. Regarding the staff… the lady that checked me in read my credit card out loud. The rest of the staff was ok.

Great staff. Nice rooms, safe arrea Police presenc every where.

Good location. Bath water is not warm.

Nice hotel

Located in the middle of downtown, across the street from Parque Botero. It is a shady area at night so I wouldn’t go out walking, but you can catch a taxi or Uber from and to the hotel easily. The hotel itself is very safe and secure. It was a very classy hotel in its day, but now you can see it’s been around for a while, but still holds certain charm. The rooms are pretty comfortable though, with A/C that works well. Breakfast is included in a nice area of the hotel. There’s a dollar store right next door and it is attached to a food court which gives room service until like 3am.

One of the oldest hotels in the city

Noisy, limited dining in the hotel, city center is a slum area.

Property very central to everything Property needs maintenance

el centro

Classic hotel in heart of city.large rooms and comfortable