Great location, enjoyed the view from terrace, but cleanliness was an issue, the carpets were filthy in the hallways as well as in the rooms!

I recently stayed at this hotel for a family vacation to Milan. The staff was kind, friendly, helpful. I could not recommend this hotel more. As we left the hotel to explore the city every morning, we were greeted with super smiley faces and what felt like friends at the front desk. On our return, we were welcomed as if we were coming home from a day out in our own town. We had a friend in them! And, separately, the hotel was Comfortable, clean, and the breakfast was terrific! The daily harp player in the lobby was the cherry on the cake

Fantastic location, easily walkable to Duomo. And a short walk from the Brera district which has wonderful bars and restaurants. Would highly recommend.

Great location, high quality accomodation and incredibly friendly and helpful staff.

Staff was great. Room was outstanding. Location may be the best part, with all metros accessible within five minutes. Would definitely stay here again.

Lovely hotel, comfortable rooms, excellent breakfast, helpful front desk. Location is ideal for sightseeing of major sights: Duomo, La Scala, Galleria, etc

Very small rooms

Lovely room, hotel and service.

Perfect location, beautiful room, great staff, fast internet, good breakfast. Wifi, which is very fast, stops working when you go to your balcony and becomes useless. Their firewall is so good you cannot connect your VPN, for personal finance, the Wifi is useless unless you want to take risks.

Hotel Milano Scala was perfectly located for our recent trip to Milan. The staff was courteous, professional and friendly. They assisted us twice with securing tickets last minute for La Scala. Breakfast was delicious with many options. Wonderful staff! The bed was super comfortable for a good nights sleep. What we didn’t like were the towels in our bathroom. They were rough, stiff and scratchy and had an unpleasant odor. The bathtub also didn’t drain properly and had a very strong septic smell that should be taken care of immediately. The rooftop lounge was a favorite for an aperitif or two with a very attentive staff. Thanks for a pleasant stay in Milan, HMS!

Quiet central clean. Rooftop is lovely. Excellent breakfast

Excellent smaller hotel very close to the Duomo and walkable to most Milan sites. The staff was very helpful and friendly for a solo traveler like myself!

A conveniently located hotel with excellent staff

This was a great hotel for a few days in Milan. The location in the Brera district was great; easy walk to most areas of interest and loaded with plenty of cafes, pizzerias and restaurants. The counter staff were welcoming and helpful, particularly the tall man who checked us in and advised us well on transportation and many local sights and shopping. The waiter Michele was especially helpful and cheerful and he accommodated so many of our needs for advice and suggestions. The room was small but that has become typical wherever on travels but the walk-in shower was a very nice amenity. A good breakfast spread as well and a rooftop bar for an evening aperitif.

Small boutique hotel in Scala area

What a delightful stay we had! The hotel was charming, located in a vibrant, walkable section of Milan. Breakfast offered a delicious spread and a harpist entertained us! We would absolutely book this hotel again!

Beautiful property and close to everything!

Excellent location, very nice rooms, fantastic Sky Terrace, vegan breakfast options

Very nice hotel

Good room for three people and great location!

This hotel is unorganized and are crooks. I booked an airport transfer with them providing flight information as requested. My connection flight to Milan was delayed due to storm and the airline booked me for a later flight. I called them as soon as I landed in Frankfurt with the new connecting flight information. I was picked up by their affiliated driver and paid him directly. Upon leaving the hotel, I was told I had to pay a late fee plus the total cost of the original driver since he was already at the airport because I did not notify them on time. I am not entirely sure how much earlier I could notify them as one cannot call while en route in the air. And we give our flight number so they can also track for delays. If there was indeed a late fee, I should have been notified of that and paid that in total to the driver who picked me up. This situation was handled very shadily by the hotel and it leaves the traveller feeling helpless that they can put any charges to your credit card on hold. There was a prior review that mentioned they were charged for a water bottle carafe refill that they assume was free. That review is in alignment with my experience with this hotel…scams for additional services and amenities.

The hotel was comfortable and offered the amenities I needed. Wonderful breakfast.

Nice and convenient location.

Very good location in a nice part of the centre of Milan

This is one of the best hotels we stayed at in our lives. The hotel itself is a gorgeous museum of art and music, but it is also very modern and equipped with the best technology and facilities. The service is impeccable (special thanks to Antonio). The room is beautiful, spacious and clean. The breakfast buffet is 5-star with live classical music. We will definitely be staying there again next time we are in Milan.

Stayed here for an overnight before going to the airport. The location could not be beat. We really enjoy the area and that is the reason for our choice to stay here. The hotel itself is very underwhelming for the cost. I get it, the area is great, but the location needs a lot of care and attention. Older bathroom fixtures and showed needs renovation, the room was small but comfortable. Again for the area I get it. But the location is charging a premium for an average facility.

The hotel was great but regarding the night price (more than 500 euros), I was expecting to have no flaw at all in the room but that was not the case: it was not possible to close the shower door and some water was leaking outside, the evacuator system was moving when walking on it, the bathroom door was not closing fully which is annoying to get some privacy with other guest when you need it... There are other little flaws not very important but it give you the feeling that it is not the standard you were expecting at this price. But I was very satisfied with the breakfast choice and the service was perfect

The lovely harp playing at breakfast set us up for a lovely relaxing stay. Thank you for playing 'Happy Birthday' for one of the party and the Birthday cake. it made the stay special.

Clean and comfortable hotel with a lovely breakfast and rooftop bar. Great location as well! Small details give away that it's a bit older, but that shouldn't stop you from booking.

Great property.

Great location; helpful and friendly staff; fine breakfast and food

Front desk, restaurant/bar service, great location