The rooms are very small, there was no chest or drawers to put clothes in, I asked for extra pillows and was refused. The pillows were wafer thin. There was no hair conditioner in the shower which was tiny and had a dangerously slippery floor. There was no parking and we had to pay an exorbitant amount to park elsewhere.

There was a hitch in the check in since the hotel wasn’t able to update their records that I canceled the 4th room for my booking. Thankfully, it was quickly settled. We booked 3 rooms and in one of the rooms, the sink did not drain properly. It wasn’t fixed during the duration of our stay. My family members staying in the room were not able to use the sink. The hotel did offer another room but by then it was already too inconvenient to transfer, The breakfast had limited options. There was no free bottled water in the rooms.

I thoroughly enjoyed my recent stay at Hotel Borgo Antico. The staff were all very friendly and helpful. The location of the hotel is perfect for taking day trips around Lake Como and to other lakes and cities. It is only a 6 min walk to the train station and bus stop. It is also a 15 min walk to the ferry terminal and a 10-15 min walk to the old town. The street that the hotel is on is very historical with lots of interesting restaurants. Breakfast was delicious with one of the best fruit selections I have ever seen in a hotel breakfast. The rooftop terrace is a lovely place to relax after a long day of sightseeing. Overall, this hotel is an excellent home base for exploring Lake Como and the surrounding areas.

Kind staff. Clean safe room.

The hotel is in an interesting and less touristy part of Como. We had an unusually bad experience at this hotel. We had two rooms, one of which was fine. The other stank of garbage and sewage. We mentioned this to the late afternoon staff, who said they would tell their manager. Nothing happened. No follow up and no attempt to remedy or apology. My daughters couldn't sleep due to the smell, even with the window open. When I mentioned the issue, the morning hotel receptionist nodded and said that was because of the construction being done outside by someone. She also said it was our fault because she claimed we had refused to have the room cleaned the day before. We hadn't and it was cleaned.The stench was clearly a known problem, and was well beyond any minor odor issues in a hotel of staleness or disinfectant that one might expect. In addition, the phone in my room did not work. the first night, the phone rang twice but nobody could be heard. Someone knocked on the door a few minutes later; it was the late afternoon/night receptionist who said I had had hairstyling done that day at a place in town and had not paid. She didn't believe me when I assure her I hadn't. My daughters pointed out the state of my hair, which had clearly not been styled, and she finally left the room, clearly not convinced. All in all, it was an odd stay. The location is away from the more touristy spots and in an old section, which we liked. Also close to the train station, so convenient.

Charming, clean, beautiful boutique hotel. Close to the train station. But a bit of a walk from the water front and main tourist areas.

calm, peaceful location. All the staffs were very kind and helpful. Thanks to all the staffs

Very nice, charming and cozy hotel with good breakfast and great staff. Reasonably walkable but parking was too far with no possibility to walk with luggage and if you bring car in front of the hotel there is a chance that police will give you a ticket.