Unable to charge devices Terrible shower Not so clean room

The location is very good, friendly staff but its an old building and everything seem so dirty, is full of humidity, spiderwebs. Theres no bodysoap, shampoo or even a good towel cause the only they have is broken.

The location is very good, friendly staff but it's an old building and everything seem so dirty, is full of humidity, spiderwebs. There's no bodysoap, shampoo or even a good towel cause the only they have is broken.

I stayed there only one day, even though breakfast isn’t included, the room is comfortable with TV and clean bed. Located on the busy street, so a little bit noisy. Compared to other hotels in Kuta, I think it’s reasonable worth staying.

Arrived at hotel then got escorted to another hotel

Room are only for smokers, so all smell like bar.

I booked a deluxe room in this hotel, after a couple days the aircon was always off. They couldn't fix it, so they moved me to the third floor, and surprise surprise, that was the deluxe room. So they checked me in to a standard room before without any equipment. They told me staff like water cooker is broken aso... Not nice....

The hotel was not very clean or tidy overall and the rooms were not cleaned even once over the 3 nights I stayed. The towels wasn't changed either. Their laundry service was great though, wish their own towels smelled as good as my clothes did after the wash (their towels smelled bad). The receptionists were friendly!

1.good place near kuta beach 2.thare are many store and restaurant 3.has refrigerator 4. has led tv but the signal is very bad

Centrally located but Hotel not in the best shape. Rooms presented on pictures different from the actual rooms, no space, bathrooms smell and were not properly cleaned to standard. Not a good experience!

Centrally located but Hotel not in the best shape. Rooms presented on pictures different from the actual rooms, no space, bathrooms smell and were not properly cleaned to standard.Not a good experience!

Good helpful girl at reception and near main road, location and staff

the room very dirty have everywehre very old dirt under the bed and andno clean every daythe Show pool in Internet fotosput the pool is from naber Hotel.night and day very noisy from tempel near and People on naber pool.

the room very dirty have everywehre very old dirt under the bed and and no clean every day the Show pool in Internet fotos put the pool is from naber Hotel. night and day very noisy from tempel near and People on naber pool.

We booked 3 nights but found out that other hotel offer better last minute rate. Too bad cant cancel this one as past cancellation time. First night we were given very tiny room with no fridge. The next day bigger room with fridge was vacant ago we moved there. Both rooms were at very back of hotel so was very quiet despite hotel is located on very busy Street

We booked 3 nights but found out that other hotel offer better last minute rate. Too bad can't cancel this one as past cancellation time. First night we were given very tiny room with no fridge. The next day bigger room with fridge was vacant ago we moved there. Both rooms were at very back of hotel so was very quiet despite hotel is located on very busy Street

We booked 3 nights but first night was given room without fridge then the next night moved to bigger room with fridge so we could store our fruits. Despite being on busy road, both rooms way at the very back were very quiet

Good customer service, decent room. Shower could have been a bit war,we but the cold water felt good on the sunburn. Bottled water whenever you asked and always offered new towels.

Good customer service, decent room. Shower could have been a bit war,we but the cold water felt good on the sunburn. Bottled water whenever you asked and always offered new towels.

If you're after a cheap stay, this is a great little place to say. It's a few steps from bemo corner and a fifteen minute walk to the beach. The TV channel was great, better than most I've been in. It has live rugby league when it's on, a few movie channels, and english language news channels. The bed was very comfortable and as far as I was concerned, quiet when it mattered. The AC kept the place cool after a hard days sweating at the beach, and you barely have to move once your laying in bed, given there's a set of main light switches well in reach. The shower worked adequately, but you had to turn it off before flooding the bathroom. The person at the front desk were always friendly and never intimidating and were ready with a smile. My check in and check out combined took about two minutes all up.There was a restaurant across the road but plenty on the interesting walk to the beach. All in all, if you want luxury, it's perhaps not the place you're after, but like I've said, the bed was great and I slept well. But there was no pool etc, or a room safe for that matter, mini bar or view of Mt Everest.. But nobody robbed me and I was there 21 nights. To those doing it cheap, this is a great place to stay.

Excellent Budget Accomodation with Full Amenities

Booked at Kuta sari house but they moved me to matahari guest house down the st. The room was clean and close to the beach and shopping. Checked out because the internet was very slow. If not for the internet I would have stayed a few more days.

Good basic accommodation, rooms are clean and aircon works well. Good location < 5 min walk away from the beach.

We booked Kuta Sari House on the strength of the price, being one of the cheaper things around, on the basis that if there was anything outrageously wrong with we at least wouldn't feel like we'd wasted money. Broadly, it was fine: the toilet ran and ran and the walls don't really mask sound, but I think the place was pretty empty outside the weekends. Beware if you're a light sleeper, though. Otherwise, the staff were perfectly friendly, the included fridge was huge, good AC, big telly if you care about that. The rooms are a bit small and the provided wardrobe is a little bare - and with a flimsy lock on the wardrobe too, in lieu of a proper safe. I would not be comfortable leaving large quantities of money lying around in it. Nice big shower with provided soap and shampoo (although the shampoo was pretty aggressive stuff). Note that the cleaning of your room and the provision of bottled water is on request, not automatic. The staff were always happy to oblige. I've stayed in considerably worse places for the money.

This guesthouse was a fantastic place to stay in Kuta. It is located about 5-10 minutes away from both the beach and the main nightlife area of Bali. There are excellent (and cheap) restaurants all around the location.The room was spotless. The a/c worked wonderfully, and the TV had a great range of channels (I was even able to watch the MLB Playoffs live!).Only gripe is one or two of the staff are a bit frustrating. When I went down to confirm a day-trip I had already arranged with a driver through the hotel, I was told that it was impossible to go to all the places in one day, and the guy tried to sell me a much lesser tour for the same price (which was actually higher than what was listed on their price sheet). I am hoping we were just lost in translation, but it definitely made me uncomfortable. (After I refused, he came up 1/2 hour later, and told me I could go on the original trip - which turned out wonderfully).Definitely not a reason to avoid this place, though. Id stay here again happily and in a heartbeat.

Nice, quiet place close to shopping malls, beach & restaurants. Good place for a short stay.

Friendly staff, can understand english. Nice and clean place. Room was small, but not uncomfortably small. They clean it on request, which is great. A bit of smelll, which i cant describe. Nothing aweful, dont stick to clothes. There was cupboard with lock. View from window opened to staircase, and when curtains are closed, you cant tell whats the time in the morning. No noise around. 5 minutes walk to beach. Near centre, but on quiet bigger street, always light in front of hotel, no need to walk on narrow scary side streets. Location is just great. Wifi worked. All amenities written, were there. Overall good place, would go back.

I stayed here a week and loved it. It's very close to the shops, five minutes to the beach, five minutes to sky garden, but quiet at night so you can sleep well. The room was small, yes, but had everything I needed and more. Very good place to stay if you are recovering from surgery, loads and loads of TV channels, (English), air con works well, hot and cold water, and a kettle. No fridge . Ask and they will make your room up for you. The staff are very nice, and someone is there all the time. No balcony, so little hard to dry your own washing, but I managed. Nice bed and bedding. I was alone in room 207, but I saw inside some of the other rooms were a bit more spacious, the 100's seemed to be bigger. Just ask when you book for the bigger room if you are a couple.