I love this apartment, definitely book again if I come back this place…

Unfortunately our stay was not what we expected and very disappointing. The apartments look very nice but the lack of maintenance is quite alarming. The instructions to find the key and apartment was confusing enough but made worse by the fact that we were given written directions to the wrong apartment. Proplems with 43 Cold unseasonal night and heating not working. Strong smell of smoke- we only book non smoking accommodation as hate smoke. Kitchen tap not fixed to sink top. Oven tray dirty. No instructions for microwave. Indent in bedroom wall surface. We were then moved to apartment 34 Patio door handle cracked and loose. Chain missing on front door. Latch was jammed and handle was off the lounge door. Top of mixer tap missing. Wrong instructions for microwave and writing on machine worn so impossible to read at night so couldn't use. Only 2 Spoons but 3 of us. Only 2 dishwasher tablets. No hairdryer. Light in bathroom flashing meant we couldn't use that bathroom. No toilet roll holder in en-suite meant it had to sit on floor. Both heated towel rails not working. Pans disgusting and unusable. Boiler pressure was 0.1 bar. Both beds small doubles so poor sleep as most accommodation has king beds. Inspection panels in 2 cupboards removed and not replaced. Hole in boiler cupboard ceiling would allow CO to pass into ceiling space with serious consequences. Wall mounted heater lying on floor so blocking air I have photos but button inactive.

Excellent communications throughout and clear entry instructions to property via carpark etc. Very high standard of property with full range of equipment to make a nice home from home, location is excellent and accessible from routes into Aberdeen and close enough to center and local shopping if needed. a minor issue with heating in property dealt with promptly and efficiently Overall an excellent property and stay.

Excellent, convenient location, comfortable home away from home, would definitely recommend.

Amazing place to stay great parking and lovely set out apartment with all you could ever ask for in a home from home all cooking utensils etc and very clean

Great location and could not fault this apartment. I had one in the corner with extra height in the lounge allowing for a great view and balcony.

great value and well appointed apartment. communications excellent and clear instructions to access property.

Although the apartment is extremely well equipped, there were no instruction manuals to tell you how to operate anything. They did know that we were coming from a foreign country. There were two light bulbs out when we arrived and a third blew when we turned it on...blowing a breaker. The property manager, Duncan was very good about having those and the redo of the cleaning done promptly. However, the condition of this lovely apartment was appalling! Every one of the pots & pans had caked on food, as did the grill on the gas cooktop. The bathtub was coated in soap scum, the shower was not clean, nor was the floor anywhere in the apartment. There was a coating of dust and hair on the surface of the livingroom area rug, chips in the floor of one bedroom's carpet and packaging bits on the carpet of the other one. Most, but not all was taken care of with the requested re-clean. The baking dishes in the oven drawer were not touched during the re-clean and were absolutely coated in grease. The bathtub drain did not hold water and had no drain release. We had requested a fragrance-free environment, due to allergies and had been told that they used fragrance plug-ins but that they had been removed and the windows opened (the day prior to our arrival). Neither happened! We had to remove them ourselves. There were two holes in the drywall, one in each bedroom from the door handles and a broken hinge on a kitchen cupboard. They insisted on a £200 deposit!