Good price, friendly and helpful staff. Clean and well maintained!

Very comfortable modern hotel. Breakfast was delicious with great options and made to order eggs. Staff was super polite and ready to serve.

Great stay

The staff were very kind

Great location for our convenience

This hotel does not follow the Holiday Inn franchise. Coffee in the lobby and at breakfast is way different that everywhere you find when you stay in any Holiday Inn Express. It seems that the franchise did not enforce to keep the standardization of the hotel.

Nice staff, clean and breakfast was delicious.

Excellent perfect located

Very clean spacious rooms and the bathrooms are cozy as well.

Agradable

Bisn

I paid $624 pesos to wash not that much laundry. I specifically indicated in the form no fabric softener. The used the softener anyway and ruined my clothes. So gross!

R

Very friendly staff and helpful staff

Room was very spacious, staff was helpful and efficient. Gym equipment is very old. There is a really good breakfast place right next door.

Muy combadas las anotaciones

El hotel muy cómodo y céntrico, cercano muy buenos lugares para desayunar o comer. Staff muy accesible y agradable.

We were driving back to the city and was too tired to keep on driving. I booked my a a night the same day at this hotel using a free reward I had. Upon checking in I was I formed I had made reservation for the following week instead, which was my mistake l. However the overnight person at the front desk was rude about it, did not wanted to modified to that nights stay instead. I had to rebook and pay for the night we stayed. The hotel is ok, nothing fancy really. When rebook for the correct right, the gentleman at the front desk tries to overcharge me for the same room, I had to show him my phone where their website and Expedia showed a different price. He kept on emphasizing on asking how many people will be staying in the room, which since the beginning of our conversation I had told him it was 3 adults a baby and one child. Total of 5 people. He wanted me to pay extra as the double bed suite with pull out couch was not enough. I ended up booking 2 rooms that night. Not only did I loose my free night earned through Expedia but also had to pay for an additional room since the 5 people were too many for their advertisement of 6 people for such suite. This was just less than professional as there seem zero empathy on this guys behalf. We were all tired and had our luggage down, had a crying baby so we just decided to pay for the extra suite for that one person to sleep there. I’m not sure I’d this is just a tactic to over sell and meet their quota perhaps?

Very clean. Beautiful rooftop for smoking

I was here for two nights and was very comfortable. I reserved a city view suite and it was very spacious with a Netflix TV + living room area equipped with a mini fridge and microwave. There are no complaints on the convenience of the location nor comfortability of the hotel and room. I didn't have a chance to try the gym/pool or free breakfast but I would definitely stay here again. The only con was the very slow wifi I had, but I wasn't really there to work and I didn't bother to bring it to the staff's attention.

We got in very late and they were waiting for us, obviously we called to let them know before….. but they were nice to let us Check out late

Servicio excelente de parte del staff del hotel, habitación muy limpia.

This is a great place to stay, all the staff is friendly, the place is always clean if you need a taxi to go anywhere is right on the street

Good place to stay

Hotel en excelente ubicación, personal amable y con políticas de limpieza totalmente cumplidas, en habitación y alimentos.

Excelente servicio y atención. Instalaciones modernas y limpias.

I didn't receive an invoice, and there are not any option for that.

El teléfono del cuarto no servía y no nos pusieron suficientes toallas

Property is being remodeled but workmanship is not top quality. Still some items pending with no work being done on them.

Very Impressed, very clean, the bed is comfortable. I recommend this place.

Need more attention at all at meals , room service , cleannes

Overall we enjoyed it, the thing that you need to improve is the breakfast quality.