The stay was horrible. The food at the hotel was very bad. The physical structure needs renovation.

Its good

The facilities were not well maintained. The rooms and bathrooms need update. The facilities need better cleaning.

O local é muito bonito, a piscina bem desenhada, todo o staff feminino e metade do masculino com quem interagimos foi super simpático, e a vila é muito charmosa. Por outro lado o quarto era úmido e ultrapassado, roupa de cama rasgada, frigobar que desligava ao sair do quarto, a outra metade do staff masculino foi antipático e impaciente, o local é um complexo de resorts e as outras piscinas ficam afastadas, as opções de bebidas são bem limitadas, os locais com comida são em fila de bandejão com pratinho de festa para salsicha e salgadinhos, o hall de recepção é muito quente, várias partes do resort em obras ou em avançado grau de desgaste, e todas as coisas bonitas ou interessantes na vila não estão cobertas pelo all-inclusive. Mas o pior de tudo é ter que ficar agendando cada atividade, inclusive refeições, que já é algo chato mas fica extremamente anti-climático por precisar ser feito pelo WhatsApp com uma atendente virtual direto dos anos 80, com menu de números e vários passos e diálogos para cada ação que você quer tomar - tudo isto para no fim a maioria das coisas não funcionar no domingo ou passarem você de qualquer forma para um atendente humano. Foi bom pelo sol, por estar na família, pela beleza. Mas não recomendo - e se não souber que mudou, não volto.

The place is very nice, amazing pools, a lot of food and drinks available all day. The buildings are old, they need new painting, new furniture. My only problem was the room next to me, it was a very loud couple, they were waking me up every day. The couple was very bad, they were saying bad words all the time...not fun, I complained 3 times with the stufff, they did not do nothing. Disappoointed.

The resort has many wings with different styles of hotels, gladly with got the “Ala Sol” I believe the most beautiful building as it’s has a more traditional style, there are others Alas more modern but the “Ala Sol” is the most cozy and has the best Beach location! The “Ala Sol” has a big sand area to enjoy, if you get other Ala at the beginning of the resort like the “Ala Agua” the beach there is very Rocky so if you can choose go for “Ala Sol” or “Ala Terra” (also close to Sauipe Kids).The rooms are big and very clean, we got a view to the pool on the front but also from the balcony we got an ocean view to the side.The service is very professional and 24hs on call, every employee has the nicest attitude. The restaurants have a wide variety of food choice and great quality and there’s constant cleaning and attention.Regard activities there is a group of Entertainers that has an every day agenda with games and dances but also they perform funny shows on the pool for everyone to participate and laugh.The resort has manny facilities to enjoy there’s is an Sports area (tennis, football) a Country area (horse back ridding) a Nautical area (kayak, duck pedaling, zip line) and above all the resort has its own villa called “Villa Do Praia” a little town with shops and dining spots but also with a Theater for the whole family to enjoy with great performers like Magicians. Also there is a Trapezium area where you can take classes and has a Circus show!Awesome family trip!

This location has historically been where the well-off in the area congregate for a relaxing vacation; however, it seems to have slipped drastically from peak performance. Overall the food was disappointing with limited options and large gaps between serving hours which ( in my case) did not allow for leisurely meal times. I felt I had to plan too much to make sure we did not miss the window for lunch or dinner before the majority of food options were removed for the overnight food service. In addition, there is only one bar area that operates after 6pm with at most two bartenders that can barely keep up with both non-alcoholic and alcoholic drink service for the entire population of the resort wing you are assigned. In summary, this was not the relaxing, leisurely experience that was promised but just another place to go where you have to cater to the whims of the hotels hours. If you have the option, spend your vacation in Cancun or Cozumel

This location has historically been where the well-off in the area congregate for a relaxing vacation; however, it seems to have slipped drastically from peak performance. Overall the food was disappointing with limited options and large gaps between serving hours which ( in my case) did not allow for leisurely meal times. I felt I had to plan too much to make sure we did not miss the window for lunch or dinner before the majority of food options were removed for the overnight food service. In addition, there is only one bar area that operates after 6pm with at most two bartenders that can barely keep up with both non-alcoholic and alcoholic drink service for the entire population of the resort wing you are assigned.In summary, this was not the relaxing, leisurely experience that was promised but just another place to go where you have to cater to the whims of the hotels hours.If you have the option, spend your vacation in Cancun or Cozumel