Very friendly, courteous staff, and clean hotel

I sent my parents there for Mothers Day weekend. They were happy as hell. Loved the location. Bragged about the breakfast a lot, especially the host who was apparently funny and amazing. Thought it was really cool that the tour guides would actually come pick you up at the hotel instead of walking to a pick up point. They loved hanging out around the pool. Beds were extremely comfortable. I'm probably going to have to send them there again since their trip was cut short.

My recent stay at The DeSoto in Savannah, GA, offered a glimpse into the city's rich history within the walls of this charming establishment. Boasting a historic look and feel, the hotel exudes an old-world charm that immediately transports you to another era. One of the highlights of my stay was undoubtedly the friendly and welcoming staff. From check-in to check-out, their warm hospitality made me feel right at home. Their dedication to ensuring a pleasant stay was evident in every interaction. However, it's important to note that while the hotel's historic ambiance adds to its allure, some aspects could benefit from a refresh. The rooms, though spacious, appeared dated, with furniture and towels showing noticeable wear and tear. It's clear that the passage of time has left its mark on the accommodations. The biggest drawback during my stay was the condition of the shower. Despite its vintage charm, the plumbing issues were hard to ignore. The loud creaking of pipes and inconsistent water pressure, fluctuating from hot to cold and soft to medium pressure, made for an uncomfortable shower experience. It was a disappointing aspect of an otherwise pleasant stay. In conclusion, The DeSoto offers a unique glimpse into Savannah's past with its historic ambiance and friendly staff. However, guests should be aware that the hotel's age is evident in certain areas, particularly in the rooms and plumbing. While my overa

We love everything about the DeSoto! This was our 3rd visit this year and the hotel is consistently excellent in all areas. All staff is friendly and helpful, and rooms are clean and comfortable. The location is perfect for us to be close to our daughter at SCAD, as well as restaurants and for sightseeing/shopping. We’ll be back!

excellent hotel, staff, services…. Everyone was friendly, professional, helpful. We look forward to coming back for more time in this GORGEOUS city

A perfect example of what could have been a wonderful stay, made not so much, due to a series of missteps. First, upon check in I was given a handicap-accessible room. I was neither told that it would be one, nor asked if that was OK, I was simply given the room key. I stay at up to a dozen hotels per month for work, so I know that a handicap-accessible room is not necessarily a problem. This one was. The main issue, a safety one, is that the shower curtain only came to 2" above the tile floor, meaning showering turned the entire floor into a disgusting, slippery puddle, that required all the room's towels to dry. Then I realized that the room was also an adjoining one. I soon discovered the two ladies in the next room practically shouted at each other the entire time they were in their room--which was almost always. I heard every word spoken (shouted) for two days. They also had their TV at maximum volume nonstop. By the time I realized these two unacceptable room aspects, I had unpacked, and changing rooms wasn't practical. Finally, I requested a hair dryer from the front desk (there was one in the room, but very cheap and nearly useless). I waited...and waited. Finally my room phone rang. The lady at the front desk said that they had "tried to deliver it, but your Do Not Disturb sign was on the door, so they brought back it to the front desk". Everyone knows that DND sign is for HOUSEKEEPING, not something that a guest has specifically requested. Very poor.

The location is great, staff very nice. The reason for 3 star is I paid extra for a balcony room and the door to the balcony is screwed shut. They did offer to move us but we had already showered and settled in. I asked to speak to a manager twice while we were there but no one replied.

Overall stay was good! Our room was right next to the elevator and so you heard that noise all night. It was a busy hotel so I think it the room was in a different location it would have been a better experience.

Great location, friendly staff, and clean rooms. Room could use some updating but bed very comfortable.

My tub was dirty and when the housekeeper came she didn’t replace my towels. When I asked for more towels they told me I had to wait 30 minutes to get them because they were changing shifts, or I could just come down and get the myself. It was already 10:30 pm and we had a long day so I just sent my son down to get the towels. The liquid soap in the shower was also all gone. When asked for more, I got bar soap. Those were my only issues. The valet attendants were very nice and helpful. The lady who checked me in was also very nice.

Wonderful valet & check-in service & employees, great location for walking & driving, skyline view of sunrise amazing, room clean, beds very comfortable, blackout shades a plus & did not hear any noise from the street or traffic. We definitely will stay again.

Hotel was clean and bright. Valet service was excellent. Restaurant was ok. Bed was fantastic but bathroom was deplorable, had to sit sideways on the toilet,, shower had absolutely no water pressure and drain was very slow. Pool area was great. Alot of wasted space in the room with not enough furniture.

Valet staff is awesome front desk staff not so much. Bartender very knowledgeable. Super cool good guy. No business center. Great views we were on the 13th floor.

Nice hotel with pool. Needs a hottub. Also shouldn't have to ask for coffee in our room.

Location was great! Staff unfriendly and room was dirty.

Was good furniture old and all chiped poor lighting and bathroom needs re grouting also shower same , no fridge ?

Really enjoyed this hotel. Great physical building and location.

Great location near restaurants bars stores , the hotel is nice and clean , beautiful The rooms are big comfortable beds neat linen also a balcony with very nice street city views.

Very convenient and close to areas of interest

The property was unaccommodating, closed their door at 10 o’clock, refused to let anyone sit on their patio and block the door with a sofa and allowed guests to be in a pool during an electrical storm

Nice 👌

Beautiful hotel in downtown Savannah. Great staff, bar and restaurant.

Great front desk, great location for walking the city, great room. Loved the balcony.

We loved our stay! Wonderful staff, nice and clean rooms and great location!

Friendly staff members

We loved the hotel. We loved its location. The chambermaid was somewhat lax in their attention to detail in the washroom — missing towels, no towels. But in general we loved the hotel.

Not a good stay, the hotel was old, they did not have enough rollaway beds for our group, the worst part was they lost our car keys upon check out.

The beds were comfortable. The towels soft. Nice size rooms. Beautiful lobby very informative concierge.

This is a beautiful hotel staffed by friendly knowledgeable people. The location is perfect.

Love this property, we have looked at other places to stay in Savannah, but always go back to the Desoto!

My husband and I run away to Savannah every chance we get this stay was by far ur favorite the room was comfortable and the view was perfect

Great hotel and location. Would gladly return!