Lovely hotel. Shame the spa wasn’t fully operational when we were there.

The only issue was food, sometimes meat was raw, sometimes pasta was over boiled, some pastries were frozen, breakfasts were quite boring. I got sick after last dinner. Very nice staff, clean hotel, good location with nice view.

I travel to Morro Jable quite frequently as it is an ideal training base for me - I teach calisthenics so the bars on the beach and the nearby hills make for excellent training conditions. First time I have stayed at Cactus Garden and I absolutely loved it! The staff from the opening greeting could not do any more for you - whether they be reception, waiting or the lovely cleaning ladies. The all inclusive buffets were healthy with loads to choose from - fresh fish and veg which is my staple diet. I stayed over Christmas to focus on work and was left alone, not bothered by other guests and barely heard a soul and I reckon it was half full. Location is perfect. It is about 100m from the fab beach and the beaches and prom are clean and a pleasure to walk, run or cycle. I took the No.10 bus from/to the airport for 10EUROS and its no slower than a taxi and much cheaper. A great bolthole and I will choose this hotel again for sure over the flashier (but no better hotels) further up the coast...

Spent 2 nights there on half board. Hotel easy to find, parking outside ok. Recent renovations means it's all up-to-date inside with all the modern comforts you'd expect. Great view from our balcony of beach only 200 metres away. Food served in a help yourself buffet; choice and quality was fine and, in all honestly, as expected for a hotel that's run by a German company and which caters mainly for their nationals. Pool a bit on the small size but beach is so close that shouldn't be too much of a surprise. Overall rating 4 out of 5.

Superb hotel. Excellent, caring and super friendly staff. New facilities. Great food. A little difficult to get too via shuttle but worth it.

The hotel exceeded all our expectations and superb value for money . It was immaculate at all times , the rooms were great , we had a sea view studio which was modern and comfortable . The all inclusive food buffet for breakfast , lunch and dinner were varied , fresh and very good quality . The all inclusive drinks were good quality and generous to say the least . Every single member of staff at the hotel from room cleaners to bar staff and receptionists were friendly helpful at all times without exception . The evening entertainment is minimal but the animation team do a great job with limited resource , and also encourage participation in activities during the day . We loved our week and didn’t want to come home , and couldn’t fault one thing . Brilliant !!!!!

The hotel exceeded all our expectations and superb value for money .It was immaculate at all times , the rooms were great , we had a sea view studio which was modern and comfortable .The all inclusive food buffet for breakfast , lunch and dinner were varied , fresh and very good quality .The all inclusive drinks were good quality and generous to say the least . Every single member of staff at the hotel from room cleaners to bar staff and receptionists were friendly helpful at all times without exception . The evening entertainment is minimal but the animation team do a great job with limited resource , and also encourage participation in activities during the day .We loved our week and didn’t want to come home , and couldn’t fault one thing . Brilliant !!!!!

Clean, bright hotel. Excellent location by a beautiful beach. Food was varied and plentiful though some of it wasn’t of great standard. Drinks were ok - soft drinks fine cocktails awful. Beer was apparently good. The inside bar was often closed so meant queues at other bar. Music in restaurant and by the pool was awful and on loop!! Overall though, good value and nice hotel.

Had a lovely week at this hotel. We were upgraded at checkin. Room was fab, hotel is very clean. Plenty of sun beds this time of year set up on 3 different terraces. Lovely views from rooftop bar. Food was very good, best breakfast pancakes ever! Complimentary fizz from the hotel management on my birthday. All staff are very friendly.

Really enjoyed this hotel. Two rooftop terraces are lovely. Lots of sunbeds available. Good choice of food and drinks.

To reach a greater audience, I'll write this review in english - here at Hotels.com - as LABRANDA hos chosen to delete my review at Google. I recently stayed for 5 days at the newly re-opened, refurbished LABRANDA Cactus Garden i Morro Jable. My stay isn't recommendable, I'm afraid... Just to name a few issues that the hotel has to deal with are: * noisy restaurant, more precisely characterized as a cafeteria, * confused and lazy waiters - looking like they didn't give a damn, * uninspiring, bland and boring dishes both at lunch and dinner (and the same dishes every day), * cleaning of room and pool areas could easily be improved. As to the all-inclusive concept, I ate in the restaurant the first day - then afterwards at the splendid local restaurants nearby, serving authentic food from the geographical region of the Canaries. Breakfast took me 5 minutes to complete in the morning - the same boring bread, ham, cheese and sausages every day. Spa pools at the sun terraces on 6th and 9th floor were both out of order the first days, but were fixed for the last day - perhaps already worn down after one month of usage since the opening?! Good things about the hotel are: * good location just a few hundred meters from the very nice beach of El Matorral (Jandia, lighthouse area), * nice and helpful staff at the reception. All in all; LABRANDA has to take criticism seriously by NOT deleting the critic reviews AND start wondering if something could be done differently!