Great stay. Great property and great staff. The room was spacious, clean, and perfect for our larger family. There are 5 of us, so the kids had bunk beds, wife and I had two twins put together for us with the baby. Ample space for eating which was perfect for take out brought back to the room. Great shower and tub with toilet separate. The kitchen was great including the larger fridge that was so much more helpful than the tiny ones you normally get in hotel rooms. The laundry facility was great. Coin operated, normally I don't do laundry but it was raining so it was so helpful to have. The staff was amazing. They were able to help with directions, scheduling taxi, and most importantly help us in a bind. We forgot a package all the way back in Harajuku. I asked if they were able to help call the store to see if it was there. They were able to do so given the language barrier. Unfortunately the store was unable to ship it to us, but we were able to get back there to pick it up. Lastly, they were able to accommodate a late checkout for a nominal fee. Recommend this place for all families, larger parties, those wanting a larger than normal room in Japan. Oh and also it's only about a 5 minute walk to Ueno station

My family (2a2c) stayed in this hotel for 1 week, we all love it! Location is good, just a few minutes walk to everything. Room is spacious and kids love the bunk beds. Staff are friendly and helpful. Will come back again.

Great staff great hotel great location

Clean and convenient. Staff very friendly and helpful.

Super helpful and friendly staff. Great choice for family accommodations. Lots of room. Bunk beds were a favourite thing. Very close to train station. Waling distance to a variety of restaurants. Would go back again for sure.

Very clean and quiet apartment, the people at the reception were friendly and helpful. Will definitely stay at Mimaru on our next trip.

The front desk staff are super helpful.

Convenient location. We stayed couple nights here and took train to places around Tokyo. Room is spacious, good for family trip

The hospitality of hotel staff and customer service attitude is commendable. They have shown me that what customer service could be like. Would love to stay there next time

The hotel and staff are really good. It is located very close to the train station so going anywhere is so easy.

Good size for family of four (2 older adult and 2 younger adult)

Good location - central but quiet. Very clean and well -presented in every aspect. Laundry was a bonus.

The property is very well kept and maintained with an attentive, happy, and genuinely friendly staff. The room was great for our family - four of us got to make this trip together. Location Notes: We chose the Ueno area because of the beautiful park and because there isn't much of a nightlife scene making for a quieter evening. The hotel and area lived up to those expectations. One thing we didn't really grasp from the map is that the hotel is a bit further walk from the Ueno Train Station than appeared. One of the big draws for this hotel is the proximity to the Ueno Station which gives you excellent access to the rest of Tokyo (especially via the JR Yamonote train line which is a loop around most of the hotspots a visitor/tourist will want to visit during their stay). However, it was a bit of a longer walk from the station to the hotel than looked on the map. It's not a terribly long walk, but we were walking about 10 miles a day so were feeling every step by the end of the day. The big tip is to use the station's Iriya gate which is the northernmost gate of the station with both up and down escalators. Once we discovered that gate it really shortened the walk to the station. Conclusion: The Mimaru Tokyo Ueno North hotel offers a wonderful home base for your Tokyo adventure with easy access to the city through the Ueno station. The staff goes out of their way to make you feel welcome and attended to, and the room was comfortable and well-equipped.

This hotel was exceptional, the room was comfortable and spacious. Close enough to Ueno station to make moving about easy but far enough away to be a bit quiet. The staff were amazing and we can't thank them enough for making our trip the best ever. Can't wait to go back as soon as possible.

They gave a gift (drink for the stay which was nice) and communication was very clear.

We travelled with 4 in our family so to have the bunk bed for kids was a great thing to have.

This place was great, and walking distance to the Train Station. Staff was very friendly and helpful. Highly recommend this hotel. When I come back, I will be staying there again.

Conveniently located a short walk (5 min) next to Ueno Station. Rooms are clean, neat, modern. Good choice of service apartments for those with families and just want a place to sleep. Friendly hotel staff.

Good value for money and handy location. Great to be in Ueno so that you can use the Skyliner from the airport as it is the fastest option.

3rd stay there ! Still fantastic ! Thanks again !

The staff were great and extremely helpful and the location was very convenient for museums, the zoo and great shopping at the markets.

All the satffs are highly commendable. Very accomodating and truely polite, nice and helpful. We enjoyed our vacation and stay at Mimaru Ueno North. Will be back at this hotel soon.

Amazing staff and services.

The room is clean and spacious. The kids loved the bunk beds which has their own night lights too.

Very comfortable hotel

Very convenient, near the JR station. The staff are very friendly.

More spacious than we were expecting. Comfortable beds and very clean unit. It did get a bit hot at times as aircon was set and couldn't be made cooler. But that was only issue, staff were english speaking and very friendly everything provided right down to make up wipes and toothbrushes! Would stay again

Excellent for family staying with grown kids. Not very near to JR station.

Good size, true apartment style. Probably better for a longer stay.

First time in Tokyo and really liked this location: close enough (~10 minute walk) to Ueno station yet far enough away that the neighborhood was quiet. Also, close to Ueno Park. Hotel was quite clean, quiet, and the staff were very friendly and helpful when needed.

Near ueno station and very clean ..place is quite...

Super friendly and helpful staff. Spacious room and amenities available. Not the best location but close to Ueno park for the museums which is a nice touch.