The location was fantastic, in the heart of Ortigia with a secure front door and someone at the front desk 24 hours. The breakfast was fantastic, the rooms a great size and very comfortable but what really made this property stand out was the customer service - so friendly and helpful, would stay there again in a heartbeat!

Great location, walkable to most atractions. Amazing staff, helpful with providing excellent tips and recomendations. Excellent breakfast. We had a sea view room, with an amazing view.

Excellent location, friendly and helpful staff. The room is pretty small, but very clean and modern.

Beautifully restored and renovated boutique hotel in the heart of Ortigia. Our room was spacious with separate living area and balconies overlooking the streets. The reception and hospitality staff were very friendly and helpful. Large choice of Restaurants nearby. 20 euro taxi from railway station. Excellent !

Everything was excellent, but don’t expect to go to bed early. The people there party late into the night.. Otherwise, the hotel was fantastic.

Excellent customer service Great location

This is the BEST place to stay in the old town !! Center location, close to everything. Huge rooms with great roof terrace . People working here are helpful with beach and restaurant recommendations. Very good breakfast.

Our two hosts were amazing. They were thoughtful in trying to help us with transportation and things to do in ortigia. Clean. Location is in the thick of it.

Great location and lovely clean hotel. Super friendly staff as well. Was perfect as a base for exploring, we loved it

We loved our stay! The staff and owner were so helpful and welcoming. Breakfast was delicious and our room was clean and comfortable. It was in a great area of the city and we could walk to everything we wanted to see. We had a sea facing room and it was nice to sit out on the balcony in the evening. We would stay again!

When they say ‘people’ make the difference this hotel is a perfect example! Extra friendly team made our stay in Ortigia great. Receptionists and breakfast buffet team were excellent! Rooms were very clean too! Only downside: the bar next to the hotel is lively until late, other than that, all super! Grazie mille ragazze

In Syracusa - - Ortigia, a lovely small hotel with a warm friendly staff, so helpful, that makes a fun place even better. Right in the midst of the main backstreet - walking corridor, you can exit the Pallazo and go to the Duomo, Arethusa's oasis, and the Diana fountain... All within steps. Delightful visit in every way.

My boyfriend and I had the most wonderful 3-night stay at Palazzo Gilistro in June. The staff were so friendly and helpful, the room was fab and house keeping did such a beautiful job every day. Breakfast was delicious. Palazzo Gilistro is in the perfect central location, just a few minutes walk from the Cathedral of Syracuse with an abudance of restaurants, shops and bars all in walking distance. Despite it being in the centre of town, our room was up high above the hustle and bustle and was lovely and quiet for bed time! If we had one suggestion, It would be to make better use of the great communal roof terrace - a bar up there would be perfect! We will definitely recommend Palazzo Gilistro to our friends and family and would love to return one day!

Loved property, huge room in quiet yet convenient area.

Wonderful hostility and staff, super helping with parking and recommendations. In the heart of town! We recommend it

A very centric place to relax in the heard of Siracusa. Comfortable room, great staff and a yummy breakfast.

I absolutely loved my stay at this hotel! The location couldnt be better, the breakfast was phenominal and the staff was all super friendly and helpful. Only thing I would change was making my trip longer!

Location is fantastic walkable to everything. The staff was tremendous especially Francesca who helped us with check in and parking. Breakfast was great. Not your basic continental.

Our favorite hotel of our entire trip throughout Sicily. Great location, wonderful room, very nice breakfast and the most friendly and helpful front desk team. They went above and beyond in making us feel welcome and making suggestions for places to visit and things to do during our stay. WiFi and air conditioning were really good as well. I would highly recommend this hotel.

The staff was extremely helpful in getting us and our luggage from and to our car. She gave us a printed map with suggestions for the key spots. The location is smack in the middle of the center of Ortigia. Excellent breakfast with the a wide range of options and high quality food.

Great location. Staff very friendly with great advice for where to eat and sights to see. Huge room and get comfortable.

First class service

What a way to start our trip in Sicily. The property and staff were fantastic. Far exceeded our expectations. Really loved our room with the rooftop terrace. Sunsets galore! Breakfasts were wonderful, and everyone super friendly. I would highly recommend this place.

A great location in the centre of Ortigia. We had a suite of rooms with balconies looking out onto the streets below. Breakfast was great, a good selection of cold meats, cheese, fruits, patries, yoghurts etc. We spent three nights here in early November and couldn't fault it.

You will have to walk a little bit with your bags, but it is a great location! Nice room and good breakfast!

We had a room with a rooftop balcony that was very large with a beautiful view. Breakfast was very good and staff very friendly. Parking is offsite so if a lot of luggage it can be a challenge.

This was the best breakfast for variety on our tour of Sicily. The b&b was situated right in the middle of Ortigia, and convenient for everything. In addition, I was suffering from a toothache, and the lady on the desk went out of her way to call around and find a dentist.

Great location

Beautiful, boutique property in the heart of Ortigia. Couldn't have asked for a more convenient location to stay in Syracuse for a couple of days. Plus, amazing staff, beautiful decor, and delicious, hearty breakfast!

Beautiful with friendly staff. Breakfast and room were both great. Comfortable bed.

The room was beautiful and spotless. Great location!

Great location and hotel. The staff is very friendly. The rooms are spacious and clean, smell good, great selection of breakfast food.