The room was in rough shape and just not clean enough for the price of this place. I don’t think it’s a cleaning staff issue, it’s just the flooring, furniture, walls, and parts of the bathroom have seen a lot of wear and tear. Also it feels like there’s almost no staff working there

Parking is limited. Unexpected that my vehicle had to be parked in the public lot because tis hotel did not have parking or valet available.

Could not check in when we arrived at 1:00. I understand that. The valet said we could leave our car. But, we didn't know where any restaurants were so we drove. When we checked in at 4:00, I told the Receptionist that we had a vehicle. She said I would have to deal with the valet. The new valet said there were no spots available and we would have to park elsewhere. No suggestions or help. He just walked away and said, "it's not my problem!" We ended up parking across the street in an alley for free, rather than the $40 per night the hotel charges. There were chairs in our room that had been used outside and were wet and filthy. Housekeeping had brought them inside to stay out of the possible winds from the hurricane so we had to walk around them and couldn't sit on them. There were stains on the couch. Floor was dirty. The bed creaked. We were there fleeing Hurricane Milton so we were safe and had a place to sleep. We were charged the resort fee even though the pool was drained and the hot tub was dirty. I would not recommend this place as somewhere to go on vacation.

Great option to stay, room was spacious and staff were welcoming. Yet, we were very disappointed to discover that no one change towels and serviced our room.

Thank you!! Our experience at the grand beach was awesome! The staff there were super nice and friendly! Staff member Carlos !!!! He’s the best!! And Brian!! He’s super friendly and help!! We can’t wait to be back!!!! Brian member

Nice staff, 5 min far from the beach by walk, great location.

Grand Beach Hotel Bay Harbor was beautiful. Wish they would tell you before hand that the valet parking is $42 a night. The pool closes at 8pm… The breakfast is okay, but missing most of the menu and was mediocre. Some staff members were nicer and helpful than others. Called front desk to tell them we were celebrating a birthday, the lady rudely says that it is a small hotel and they do not accomodate for any type of event. Next day, called again and a nice gentleman from front desk want attentive and said “ofcourse we can do an accomodation for you. They took down the celebrated persons name and when i arrive to Check-In they gave us a bottle of wine and a lovely note from the hotel wishing a happy birthday.

Great place to stay on vacation