Wanted to love this hotel, but the rooms have stairs which was difficult for my older group. You also have to enter through a small door behind a large door, take a coin-operated elevator to the 3rd floor to locate the hotel lobby which we found cumbersome, especially with luggage. Experience was not worth the price paid.

Great stay, great location, great service, perfect weekend!

The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.

This apartment service with breakfast is listed at hotels.cim as a hotel with bar and restaurant - it has neither. Not even a reception or place to relax outside your room. The rooms are nice and fresh - and the location is prime. Breakfast was nice but very very crowded if more than two rooms should decide to eat at a time. We had chosen differently if we knew - but had a great stay.

The property may seem dangerous from the outside because of the natural surroundings but behind the gates it's very safe and it is a unique hotel that starts on the third floor with a historic elevator that brings you up... the staff was tremendous ..Mauricio the night manager and everyone else there very accommodating. Historic rooms all unique.

This hotel service was excellent, breakfast was great, and the room was new and refreshing. This place is conveniently located in the middle of “downtown” Napoli. There are some drawbacks, the internet service is spotty and did not work many times… a huge inconvenience when we use our phones for maps, restaurants recommendations, booking taxis, etc. There’s also a $0.10 coin that is needed to go and down the elevator (which they provide for) that seems dated. Finally, our room’s main bed was in a loft. VERY inconvenient when having to go to the bathroom in the middle of the night when half asleep and really difficult to do if one is an elderly person.

The staff was not friendly. The Wi-Fi at night was spotty, no WIFi the last night of our stay. One person said wine was included, but then we were charged at the end. I will not stay there again.

No safe in our room.