I did a mistake with the date almost 3 months before the check-in. I contacted the call center and the hotel and I wanted to change the date and pay the potential difference. The hotel wasn't flexible in this situation in any way.

HOTEL MUITO LIMPO, PESSOAL MUITO ATENCIOSO, BOA LOCALIZAÇÃO, BOM CAFÉ DA MANHÃ E MUITO BOM EM GERAL

The staff are extremely helpful and provide service. We needed some assistance following a mishap (not at the hotel) and the staff could not have been better, would highly recommend

We arrived tired from our flight and were checked in swiftly during which the staff member mentioned he had an English speaking friend who does tours and offered to make contact for me. I said maybe later but when we had finished checkin he picked up the phone to call his friend. I had to be assertive to tell him not now and found this behaviour pushy and unprofessional. I was also annoyed to be told that the breakfast finished at 9.30 yet is advertised as finishing at 10 on website. The walls were paper thin and we were frequently woken up by our neighbors through the adjoining door. Finally and most annoying was the fact we could not get decent internet in our room. We reported it 3 times and were told they were calling the 'man' but nothing was done. Internet is very important to us for translating and we had to sit in the lobby to do any research or translations.

Very pleasant stay, nothing to complain, friendly, attentive staff, everything very clean and well-kept

This hotel was approx. 15-20 minutes walk to the main bus station in foz du iguazu (Brazil side). The bus to Argentina was just outside the main bus station. It was around 50R for a taxi to the Brazil side of the falls and 40R for a taxi to Brazil airport. The hotel itself had great facilities such as a pool, room service and minibar however the reception staff during our stay did not speak English which is ok but made it difficult to arrange transport to the Argentina side of the falls. I'd enquired in advance if the hotel offered a shuttle to the Argentina side of the falls and they'd advised yes and to ask reception on arrival. On arrival we tried to communicate this via Google translate and thought we had booked it for 9am the next morning for 45R each. However the next morning there was a different receptionist who also didn't speak English and seemed to know nothing about it. A driver arrived and took some guests somewhere but he also didn't speak English and didn't seem to have us on his list. This meant we ended up having to navigate the bus system which took much longer.

This hotel was approx. 15-20 minutes walk to the main bus station in foz du iguazu (Brazil side). The bus to Argentina was just outside the main bus station. It was around 50R for a taxi to the Brazil side of the falls and 40R for a taxi to Brazil airport. The hotel itself had great facilities such as a pool, room service and minibar however the reception staff during our stay did not speak English which is ok but made it difficult to arrange transport to the Argentina side of the falls. I'd enquired in advance if the hotel offered a shuttle to the Argentina side of the falls and they'd advised yes and to ask reception on arrival. On arrival we tried to communicate this via Google translate and thought we had booked it for 9am the next morning for 45R each. However the next morning there was a different receptionist who also didn't speak English and seemed to know nothing about it. A driver arrived and took some guests somewhere but he also didn't speak English and didn't seem to have us on his list. This meant we ended up having to navigate the bus system which took much longer.

Rooms are of good size. Self conveyance was a asset

Short 2 day stay while we visited the falls.The staff was mostly portugese with barely anyone speaking english. The breakfast was ordinary compared to other places i stayed at in brazil

Short 2 day stay while we visited the falls. The staff was mostly portugese with barely anyone speaking english. The breakfast was ordinary compared to other places i stayed at in brazil