Older hotel so comes with quirks. Walls are paper thin and neighbors could be heard talking and coughing most of the night. Road noise and people on shared balcony could be heard most of the night as well. Train station is loud as it is right there. So basically noise all day and night. Bed was a full-size and not comfortable in the least. Overall, great location for enjoying downtown Winterpark, as long as you’re ok with being exhausted from all the night time noise the following day you’ll be good! $200 NOT well spent.

My favorite but sure wish i could be away from the trains

Very convenient location. This is a 100 year old hotel- floors squeak etc. we expected some inconveniences, but the AC controls and the ceiling fan remote did not work. Fortunately, it was a cool night and we slept well without either.

The desk manager was not friendly. Maybe she had a bad day, but I will not be coming back. My clients in Florida have met there for several years. The quaint touch of a breakfast roll and coffee delivered to the room in the morning is gone.

Check in was super front desk manager as well as assistant were very welcoming and helpful. Property has some amazing charm and the location is fantastic. Friday night stroll, Saturday morning farmers market were hits. Of course because the hotel is over 100 years old the fact that the walls not so soundproof or maybe just the adjoining room door without a door sweep on the bottom allowed our neighbors to be quite loud but some due to disrespect. My wife and I knowing how noise could easily be transmitted made it a point to be mindful of others. Only thing we did not care for is the creaky beds. Comfortable but creaky. If anything could be upgraded it would be this area for the place to be 100% Saya VIP access hotel not sure what that means?

Absolutely stunning hotel, wish I could’ve stayed longer! Staff was friendly & accommodating, it felt like a home away from home. They offer earplugs for those busy Saturday nights, there’s a wine shop right below the hotel, lots of fantastic spots to eat and shop. First time for me in WP; I hope I can return to the Park Plaza for many years to come. My ONLY “complaint” - and remember this building is old! There were ants in the bathroom of the room I stayed in; I’m sure getting in from the skylight & trees above. Some arborists would be happy to help trim the branches away from the roof so that wouldn’t be an issue any longer :) Highly recommend; such a pleasant experience for me.

Loved it!

We were extremely excited to stay at this hotel for a short vacation as the first trip after our twins were in the Nicu; however our excitement was quickly taken away when we were met with some of the staff at this hotel. Many of the staff were wonderful but unfortunately, we had the displeasure of encountering Cheryl and Pat. Both employees did not greet you upon entering the lobby and had headphones in (while watching tv and doing homework) to the point that we had to repeat ourselves multiple times when asking a question. We also had a stroller that would not fit through the front door without opening the second door that was latched and not once were we offered assistance in opening the latched, 100 year old door. They then gave us a “lesson” on how to properly close the door after we left with the stroller and blamed us for a guest not being able to get in the night prior. Had Cheryl and pat not had their headphones in, I’m sure they would have heard the guest asking for assistance with the jammed door. In addition, they state they are a dog friendly hotel but when our little one who is 15 pounds and lovely barked a couple times, they called us back from dinner and gave us a hard time. When we arrived back to the hotel 10 minutes later, she was asleep in the room. Even though some of the staff offered for us to leave her there the next day, we felt forced to put our girl in a doggy dog care the next day knowing Cheryl and pat were there that night and we did not trust