Was the biggest homes we have stay in

The location of the house was nice, but the cleanliness of the house wasn’t. The pool wasn’t clean. The water was cloudy and murky. So my family and I lost 2 days of pool time. The kids were really looking forward to it. Someone finally came out late afternoon the second day of my vacation to clean it. But still had to wait to use it because of the chemicals added. The air was not working downstairs. It was hot!!!! Again, on the second day of my vacation, I had to wait around for HVAC to come and fix it. They didn’t get there until late that evening. I had to reach out to the property manager and have housekeeping come out to mop the floors downstairs and vacuum the stairs because they were dirty. So, I had plans for the second day of my vacation, but could not go because I had to wait around for all these things to get done. I was not very happy about that. There were a couple of broken toilet seats, stained and loose dinning room chairs, noticeably soiled sofas that I covered up with blankets just to sit on. There were more issues, just too many to name, but the property manager was made aware of them. For the amount of money my family and I paid for this house, I was expecting so much more. Definitely didn’t plan to lose a whole day while on my Birthday Vacation for things to get done, that should have already been done. Again, I was very very disappointed.

Our stay was great, home was very clean, ample room for everyone, each room has its own bathroom except the bunk beds. Host was great in communication and prompt. Home was well equiped with plenty of towels. One thing that is very important to know, the drivewat fits 5 small vehicles, and this is a 12 bedroom house. You cannot park on the street or will be towed. The gate insteucts tou to park at the clubhouse and if that is full, to park off property at the Waffle House at your risk. Also, there was a lot of police activity there, but then again i stayed during a holdiday. Other than that, this home is a 5

I love the property. The owner communicated with me felm my time of booking until check in time.. easy check in and no issues..

Host where instantly responsive

We had a great time at this rental house. But the cleaning crew didn’t not have the house as clean as it should have been. There was trash under the tables in the kitchen and living room and hair all over two of the bathrooms. But we brought our cleaning supplies and got it done. Over all it was a great location close to grocery stores and shopping centers. Definitely would book this home again.

Very clean & convenient location. House was very comfortable for our big family. The only thing I would say is that there was no outdoor trash can. We had to place trash bags in the chest outside the door.

We had a family get together consisting of people from all over the world and the US. 17-20 People all age groups (mostly adults) the place accommodated all of us nicely. The (2) fridges were a huge bonus when you have a house full of hungry people and so is the oversized countertop in the kitchen area. Most the rooms have their own Bathrooms and this makes life sooo easy when you have multiple families etc... We went in the middle of winter and requested the pool and hot tub to be heated.. It was nice having that option it was a huge hit w the kids and the adults enjoyed the hot tub. You have to let it heat up for a little while, it preserves energy as its suppose to... The place was amazing it had everything we needed from linens to cookware. (2) Laundry areas was a nice feature as there was plenty of laundry to clean w that many people. We had a few questions and the host was quick w answers and responses. If we ever do it again we would definitely utilize this home as it was a smooth process and very accommodating. EVERYONE SAID, "THEY LOVED THE HOUSE!!"