Spacious, clean and affordable

Check in was at 14:00 but I had to wait abit longer before my room was ready

the location is great, close to all the shops and convention center.

the staff not well trained, the housekeeper kept opening the room, apparently it was double booked. The mixed use makes it a very noisy setup. The safe in the room was locked, requested help which never came.

Very cool aesthetic,luxurious vibes

The bathroom extractor fan is extremely loud .

modern, great location, very safe, punctual staff, great restaurant, easy self service, secure parking

more cooking utensils - eg pots and pans or cutlery

Boa localização, proximo à Mandela Square

Limpeza muito ruim dentro do quarto e nos corredores. Não há telefone nos quartos para permitir contato com a portaria. Piscina diminuta. Pia do banheiro muito pequena a ponto de molhar o cliente quando ele escova os dentes.. pouco numeros de funcionarios

Great location and helpful staff. Large room and balcony.

Room could be improved with small additions - a towel rail in the bathroom, a stool or rack to put a suitcase on, some basic utensils to use in the kitchen, a door stop for the balcony door, etc. Should make it clear that to use the TV you need to use you own accounts for Netflix, etc.

Good location in Sandton. I enjoy BlackBrick 2.

Well located. I did not have breakfast - but overall a good clean and simple service, comfortable hotel.

I did not have breakfast. Pillows felt like balloons A gown and slippers would have been lovely.

Same as above TV channels funny!

Very friendly and professional staff.

Location was central

The location was good and very close to sandton Mall which was good for shopping.

When checking in the staff were confused and did not have a confirmation on system.Our booking included Breakfast and upon dining they could not confirm it.Instead of relaxing my Mom and Sister were frustrated and this ruined their stay. Poor Planning and Lack of Communication was lacking from Team.

The location

Stains on the bed. The staff then insisted it wasn’t stains. Had even taken pictures. Ended up sleeping elsewhere. Had booked 2 rooms. Utilized only 1 room, so we really paid for an extra room for nothing! No proper assistance from staff…

location, breakfast,security

The location was really great, shopping centre a walking distance away and Sandton City just a quick ride around the corner. At reception be sure to let Mabel she is an absolute gem. The place as you enter just welcomes you with these wonderful scents and calming music in the lobby. The working space and the restaurant part of the building was an absolute treat. On other thing, be sure to get yourself a young coffee at reception. Really good if you a love coffee.

The carpet in the room was removed for some reason and having to work across the road to do laundry was not fun. The least that could have been done is to be provided with some laundry bag. Other than it is a really nice place to stay.

The breakfast was great and the location too. The staff in the kitchen would even advise on which menu to try. They were awesome.

Nothing.

The property is great but we got a super smelly bathroom with a faulty door and this was not nice. I would want to think regular inspection would pick these things

The diffuser in the lobby is way too pungent Smelly bathroom Doors that don’t work properly

walking distance to the office, so i save on vehicle rental and uber costs

n/a

The location is great, the hotel doesn't include breakfast but there is a gorgeous restaurant with delicious menu.

Late room service

It’s situated at the best location.

Lack of cleanliness. My linen was not changed at all. I found the sheet with pink stains and it was not changed. The pillows were dirty the entire week I stayed there.

i like how the place looks

When i came to shower there was hair in the shower.

Tue breakfast was excelent. The place is well located, definetely I will back again.

Nothing to comment

The rooms were nice

The rooms are quite small.

Neat. Clean.

Very Noisy.

Everything

Nothing

Very clean and Morden

Quiet street. There were guards on watch, which made me feel safe. Was freely taking pictures. It was a serene place to be. The place was great can't complain

For this I think I should have made my request sooner, but my room didn't have a window- The living area had one sure but :( I like natural light where I sleep- I understand this may be as a result of the whole plan of the building but I think I'd prefer more windows next time

Cleanliness

Noise

The location was super convenient for most things.

The noise level through corridor, & smoking within the premises.

the placement of my room was near the bar area, the noise made it difficult to sleep

The proximity to the Sandton city, Nelson Mandela Square and Gautrain.Station.

The service and the staff. The breakfast didn't start at the time that the Hotel said and we were late for our appointment and work. There was no towels in the rooms after many reclamation. The receiptionist asked proof of paiement , even if we are paid total amount before our arrival, I they resent the proof of paiement during the check in. But at the secind day of our stay, the receiptionist who work this day, adked again a proof of paiement. There staff did not make passation.

It was clean and the food was brilliant

The water was a little cold

It was absolutely fantastic!

I just needed a mirror in my bathroom (room 314).