The host had not signed us in. After getting up at 2:00a to get my flight and travel all day to Hacienda Pinilla to arrive at 9:30p we were not registered and could not get through the gate to the resort. It was horrible and disappointing. The maid comes at 7:00a we asked her to come at 8:00 a. She was gone by 10a. She finished the dishes and cleaned up the kitchen , swished the toilets and mopped the floors. Other than that nothing. The house was extremely dusty. The windows are very sneers and not clean. Mirrors too. The hammocks in photo of home are broken. The cooler , beach chairs and hammocks are locked in the garage. We left boogie boards. The grand children want them left available others to use, not locked up.best to rent a home where there is a local to take care of things. One of the air conditioning units was creating a huge puddle and had to be fixed. The plant beds in the showers had used soap, a floss pick and many dead leaves. Unattractive and not necessary. Would not rent again.

This spectacular modern home had everything we needed and more!! The spacious well appointed kitchen made meal prep easy and the oversized custom dining table was perfect for socializing during our mealtimes. The bedrooms were all spacious with an abundance of storage for luggage and personal items. The comfy beds, adjustable AC, ceiling fan and large TV made bedtime transition seem less. The bathrooms had large counters and again plenty of storage. We absolutely LOVED the outdoor shower. Fantastic water pressure and consistent hot water really added to the ambiance. The real beauty of this extraordinary home is the backyard pool and entertaining space. Large tables, several seating areas and of course the huge welcoming pool made this the place to be!! There’s the convenience of a restroom from the yard, an outdoor fridge, and ample counter space making outdoor entertainment a breeze. In the afternoon we enjoyed the hammocks under the trees taking in all nature had to provide. We were so excited because on the last day the howler monkeys were in the trees out the back and side so we were able to get some closeup pics of them. We were so very comfortable here and can’t wait to return next year. Thanks for everything Villa Nya!!!