Shower floor very dirty. Towels were not replaced after first night. No cleaning service done. Carpet in room not clean. The bathroom faucet was plugged. Water was slow to drain. Parking is too expensive. Why does hotel guest have to pay 20 dollars per night. Guests should have free parking

Great hotel, questionable location

Excellent, friendly staff very welcoming to dogs my dog is not friendly at all and here he lets everybody pet him. We feel like home minus the stress. Great place to stay highly recommended.

Just okie

Very nice and clean

Kitchen was very convenient.

Great customers care.

Away for a tournament weekend. Easy check in, easy access to pool, gym, game room. Overall great stay. Room was clean, breakfast was ehh but not horrible.

I greatly appreciated the convenience of bus usage around the area. $2 fare per person one way, not bad. There were grubhub delivery options sponsored by hilton which made them more affordable as well. I loved the convenience of their market in the lobby with 24/7 hot chocolate, coffe, and apples. We enjoyed using our kitchenette and the grill by the pool. The hotel was very gracious in allowing us to use their grilling tongs. They were very attentive even with our using do not disturb. Was able to get soap when requested and the other visitors were very nice as well. Breakfast had great variety. Staff knew the area very well. I love choosing Hilton!

Very professional service.

I see hairs at many corners and towels are dirty Hot water for shower is not hot, just warm First night with noisy dog barking Second night loud music Kids ran around at night as well as noisy upstairs No shampoo refill due to out of stock I was told room service will happen every 2 days but it is actually not until I requested on my forth Night Toaster and coffee maker were down for 2 different mornings during breakfast hour BUT you cannot beat the price of this hotel

Jon at the front desk was absolutely amazing. However, they were shortstaffed. He was like a Swiss Army knife. He was handling it all. He did a darn good job.

Only thing that could been better was the breakfast besides that great spot

New property so everything still looks fresh. Appliances in the room and plates with glassware all come in handy.

Our stay at this hotel started off good, but we experienced multiple issues during our stay. After the first night, we requested firmer pillows or additional pillows since the ones in the room were very flat and it made it hard to sleep. The pillows were requested twice and they never came. Our third day, I requested housekeeping to come clean our room, but they never came. Our trash cans were overflowing & we were out of toilet paper. I had to go down to the lobby and ask for more clean towels, and I received an apology, but that’s all. The day of check out, housekeeping visited our room 3x to check if we had left yet. Where were they when we had requested them before?! I have never had a bad experience with Home2 Suites until now. Lastly, the air conditioning controls in our room did not work at all.

I travel to Garden Grove/Orange County several times a year and found this hotel via Expedia. Overall, I'm really impressed with the rooms, customer service and morning breakfast that is offered. The assistant manager was nice and very friendly when I interacted with him. I'll definitely stay again at this hotel in the future when I travel to Orange County.

This hotel is very clean.

f was very helpful. Gym was well kept

Very good hotel & service

Nice

Clean and breakfast is great

No issues whatsoever, stay was excellent, plenty of areas close to the hotel that are easily accessible

Jon at the front desk had amazing customer service. Always made sure we had everything we needed and always asked if we needed anything every time we saw him.

The hotel is very new. We like the modern design. Our double queen studio (with sofa) was huge. The bathroom is a bit tight, but there is a kitchenette and lots of counter space. Breakfast is your typical continental breakfast — breakfast sandwiches, waffle machine, oatmeal, toast/bagel. We used the gym everyday. Nice equipment. The employees are wonderful and incredible friendly and helpful.

Room was cleaned and the staffs were wonderful. Wished breakfast was just as great. There was breakfast sandwiches that were microwave and served in food warmers. Who knows how long it's been sitting there?? Mine was cold once open and hard. It could have been better for the money paid!

Great stay! Front desk staff was so incredibly friendly with every encounter! Rooms were very clean. Breakfast was far superior to most “free” breakfasts. I would definitely recommend this property!

Our stay was comfortable and staff was nice. The only issue was us not being able to watch TV as the connection was horrible. But other than that all was great.

Room is beautiful but it did not have shower gel as well as hand soap. I had to use shampoo in their place.

The hotel is clean; staff is friendly and willing to reach out for any help. Parking is not free though $20/day. Breakfast is standard. Overall is good stay for the money.

Excelent

No issues checking in, great customer service. Enjoyed cleaniness of room, spacious. Good breakfast options.

Totally worth the stay