Room had beg bugs. No solution other than to spray the bed with a chemical. Hotel tried to only offer a voucher instead of a refund. Staff member let it slip that the room had had complaints of bed bugs in the past. Why not try to remedy the solution not continue to offer the room up to be booked? Staff also tried to say that there were no bugs howerver I provided proof and had to fight to get a refund which I still have not received. Will work with my CC company to get a full refund.

Location not very good. Staff was not helpful at checkout

This hotel was really clean but the person the owner of this hotel was a old woman she was uneducated, i think when you want travel to Palermo, please i will not be recommended to book this hotel 🏨

Hotel’s location in google maps is wrong. Breakfast is very limited, I would not think it as breakfast included. Elevator gets stuck frequently. They asked for cash payments, accepted credit cart after I insisted.

How can I put into words? My heart belongs to this accommodation… At our arrival, we were served by two beautiful Sicilian receptionist ready to serve us 24/7. Arrived at our room (completely renovated), we were pleased with a room with 2 bed smelling like the goddess Venus herself. Outside, a terrace the size of my studio showcased the Sicilian mountain chains and Palermo. The kitchen was complete and all new. Every morning, an angel would refurnish all the soaps and do our beds. While eating an arancini on the terrace, you’ll live the true Sicilian luxury. The doors are hard to open for some reason, but to open the paradise doors we must earn it.

Room was spacious with a kitchen off the balcony. That was a little awkward as you had to go outside then open a separate door to the kitchen. Balcony was pleasant. The area was right across the street from the train station. The neighborhood was a little sketchy but what I found interesting was the lack of good restaurants. And the fact that most stores, bars, restaurants closed from 3-7 pm.

The apartment itself was wonderful - spacious and clean. We found the location very good - directly opposite the train and bus station (though not noisy or unsafe), and just a 10-minute stroll to the main centre. We did have trouble locating the apartments as they are not signed, but are on the top floor of the 55 Aira Hotel, the staff of which were friendly and helpful. When we were there at the end of March/beginning of April the hotel was packed with teenage school children every day which made the general areas of the hotel extremely busy and noisy, especially around meal times. However, we didn't experience any late-night noise. We'd definitely consider staying there again due to the standard of the apartment, its location and ease of public transport to/from the airport.

These apartments are modern, clean and well located. A little difficult to find as the location on the map puts it right in the train station. Once you find the place you need to check in at the hotel that the apparent are above. Once you figure that out you are good to go. Would defiantly recommend for your stay in Palermo.