Everything was great. I was just surprised there was no air conditioning.

The property was in very good shape. The only issue was that a bath towel and washcloth were shredded in the washer as they were quite threadbare. The property manager was notified. We also experienced quite a few spiders. The property manager indicated that this was a common problem in Santa Barbara, but had an exterminator at the property within an hour to treat it. Very satisfied with the quick response. No spiders for the rest of the stay.

Love the trail hikes at the end of the street along the cliffs & down to the sand.

Thank you for a beautiful and relaxing place!

I loved the property, the neighborhood, and the location. I have rented many similar rentals through other affiliates, and spoke with other family members that have rented Vrbo, but never have I had to use a property management company to do so. If I have to go through another property management company just to rent a Vrbo, I will not do it! First, I had to fill out paperwork like I was renting an apartment and completing a 12 month lease. Our family was only staying 3 days and 3 nights. I say that because check-in is 4pm and checkout is 10am with no flexibilty; ridiculous! I don't mind paying everything up front, but I also had to pay an extremely high deposit, which they tell me may not be refunded for 2 to 3 weeks. That is unexceptable; this day and age it should be 3 to 5 business at the very most. Technology allows one to process refunds immediately once it's been decided everything is okay. Most hotels release a hold on funds within 3 days. Also, I received an email stating payment, but never received an email on how to access property until the day of. I was told it was sent and to check spam mail but I never received it. I contacted them 2 days before to tell them I needed this information before traveling, but didn't received until day of. Very disappointed to say the least. The owners of the property should know they have a great place, but I would never rent again because of this process the property management put me through. Great place to stay for family, but be aware of what you will have to do to rent. It doesn't take all that to rent a property; I've rented many with less hoops to jump through.