Very friendly staff and good variety at breakfast. Nice clean hotel in a great location

Shower a little cool at times and some of the warm food at breakfast getting cool as standing too long

Comfortable and clean, scandic-style hotel, just-renovated. Extremely helpful staff. Tasty beakfast. Excellent location, close to Venetian Harbour, main bus station, shops.

Excellent location. Good value. Buffet breakfast was well presented with a good variety of foods for different diets, including a vegan diet.

The fried egg I had for breakfast was cold.

close proximity to the harbor

nothing it was perfect for a winter stay

nice and good location

i paid for upper floor and had 4 working men on my balcony doing construction work all morning . they should have asked if it is ok they didn’t . in my opinion they couldn’t rent me a room when they knew there is construction work in the morning

Small room but very good for the price. Had everything a single traveler could need and well situated.

The parking area is REALLY tight and difficult to get in and out of. Don't try it if you have a large car!

the speed of internet

Friendly staff. Excellent location to old town and bus station. Breakfast was good.

Our room overlooked the street, ok in the day but ear plugs needed at night, was quite noisy. So ask for a room at the back maybe.

Clean and comfortable location in just city center. Very close to harbour and tourists places.

Very noisy, even during the night.

The service is wonderful, it’d be great to have such nice people in every country like in Greece. I can tell that the hotel is renewed, everything is clean and nice. breakfasts are really ok

nothing

best location incredibly clean. great staff

breakfast fell short of our other hotels

location and cleanliness are great.

The hotel is located very close to the old center and the Venetian Port of Chania. The room was clean, big enough, large terrace with table and chairs, the size of the bathroom was ok. In the room you will find bathrobes, slippers and bathroom essentials. Breakfast was good, tasty but varied a little .The staff at the reception are kind and helpful. We ate at the terraces along the port ,the food was very good with a wonderful view. The beach is located 10 minutes away on foot with fine sand, sunbeds, clean water and wi-fi on the beach. Chania old Venetian harbour ,port area and old town are beautiful , worth visiting.

The hotel was in a very good location.

Everything was fine

Beautiful and new hotel in the centre ok Chania. Very polite and friendly staff. Rich breakfast included in our reservation.

the noise produced by closing doors

Friendly and welcoming stuff. The guy on the reception was very supportive. The room and the bathroom were perfectly clean. The rooms are air-conditioned with comfortable beds. The location is great. Tasty with plenty of options.

Тhere was nothing we didn't like. Everything was ok.

Staff went the extra mile to help us, and was very friendly. We had a fifth floor penthouse/ sea view room and those rooms seem a bit shorter, but you get a huge terrace with a table. (we also had a room facing the back, and that had no view). It is right next to the pedestrian area, and you can watch the masses flow into and out of downtown. The pedestrian zone with shops and restaurants is one street crossing away. They have showers and toilets for use after checkout if you leave later in the day (and you can store your luggage)

Getting the view/top floor makes a huge difference here. The rooms in the back were unremarkable.

the central location and how clean it was

the shower was licking outside of the shower area