Wanted to rebook and was told I couldn’t

The room was spacious and very cleaned.

The Lady in front counter was nice and friendly

4th time here with 3 children. Will definitely return again.

Nicest room I have ever stayed in. Sincerely a GREAT value.

Great place to stay! The place was clean and all their staff members were super nice.

Staff was great. Only part of my Expedia package that had no problems. Easy check in and clean room.

Wonderful

This was a last-minute stay and did not disappoint.

I reserved and paid for a king suite. I arrived later at night because the booking said check did not have an end time. I learned they had given away all of their king suites and they would not allow me to cancel the reservation or refund the price difference for the rooms. The front desk said they had no authority to change the booking or price and that I could talk to the manager in the morning. The manager informed me the next day that they are only required to provide me with a place to sleep and not what I reserved and they would not provide a refund for the price difference in rooms. The room was clean and fine, but the customer service was abysmal. They seemed as if they couldn’t care less about the enjoyment of the stay and just wanted to book rooms.

This property was perfect for our stay. The room was beautiful and I felt safe staying there with my kids. We loved the outdoor games and the breakfast was great. If we are ever in the Columbia area again we will absolutely be staying here again

Beautiful new modern hotel. Room was huge! Right off 77 so perfect location if traveling that way. We would definitely stay here again. It doesn’t have a pool which was a bit odd if that’s important to you.

Clean and good staff

Great

Although the property is located right on the main drag in jacksonville.. it's tucked behind several restaurants and a business park, so it is very convenient to dining and shopping.. but also set back far enough from the road that it is remarkably quiet. It's a newer property so everything is in really good shape... Housekeeping staff was friendly and welcoming...tho they knocked on my door at 8:04 a.m. despite the PRIVACY PLEASE tag hanging OUTSIDE my door ;-)?! 😳😬🤔🙄 MATISHA has a beautifully welcoming smile at check-in...

Excellent staff, very attentive to our concerns and worked very quickly to address them. cleanliness was not the best. Couches need to be deep cleaned.

I was in South Carolina visiting my husband. He was graduating from Boot Camp and this hotel was amazing. The staff were so nice. The property was clean.

This hotel had everything you would need except a pool. Rooms were large, bed was comfortable, large selection for breakfast. I wish I could stay longer but I am on my way to a grand adventure and it was not in the cards.

Clean and the staff amazing they deserve 10 stars

Took a little time to get checked in but the available staff that was there offered beverages and made sure we didn’t need anything while we waited. Very friendly and attentive to the situation. Great customer service experience!

Great location, very clean and

Very nice

It's always enjoyable to stay at a brand new facility which has all the amenities and easy to get to.

Friendly staff

We had a late arrival and staff very friendly and helpful as well as safe area and clean room.

Being from out of state the location of this hotel was rather nice for the purpose of visiting fort jackson for family day and graduation very easy to get to base. The room was emmaculate and all of the amenities were superb! The beds are super comfy and the pillows are the best! Would definitely stay again!!!

Our room was very clean.

Really wish they had a pool/hot tub

It was safe, clean, and quiet.

Very clean hotel. The breakfast was really good

The property was clean.

This is a beautiful hotel! The layout of the room is great with the desk area in the middle of the room with a bright light, and the bathroom is so modern. Great place.