best experience

Our stay was absolutely amazing!! This hotel is one of the most beautiful properties I have ever visited. The pool and courtyard are amazing from its multiple firetables, grill/pizza ovens to its hottub. This is by far the nicest cleanest hotel in Palo Alto. Did i forget to mention the complimentary coffee/latte machine that uses Philz coffee beans. This property also comes equipt with a golf simulator, dog wash room and a full gym. I will be back anytime I visit the area. I would recommend to everyone!!!

Great spot

Terrible property experience due to proximity to train. Even with sleeping with earplugs it wasn’t enough. Impossible to sleep with the train honking/passing by multiple times an hour even through the night. Definitely would not recommend.

Great experience.

I cannot fault the property itself. It’s gorgeous and immaculate, lots of attention to detail and the co workspace and communal coffee machine was a great hit. The company own a handful of flats within this big complex. Unfortunately these flats are on the side right by the cal train. I realised the property was near a trainline but I did not expect the noise caused by the horning for the train crossing - located right outside. The horn vibrates through the building and is constantly and excruciatingly loud. The trains run all through the night, so my sleep was completely broken. I had travelled 24 hours from the UK so my few nights deprived of sleep were torturous. The hotel provide rubber ear plugs which hurt my ears, as well as a white noise machine -but it did not conceal the noise outside. I got some soft ear plugs from target and put my laptop on extra loud playing Netflix (unfortunately no tv in room) and got an “okay” sleep on the final nights but this was far from ideal. Yes the location, facilities and apartment were great but only if you can tolerate very loud noise. Parking is pricey but we were out most days and made the most of street parking which is free in the evenings. I just wish the company explained the train noise on the booking page before I booked and paid. The customer service has been good but unfortunately there’s not much they can do about the noise. I believe the Menlo park community are trying to protest the train horning.