The room was very clean and comfortable. The location lovely. The evening meal very good.

Warm welcome on arrival, although the lady at the bar made us wait while she dealt with a delivery note before she deigned to book us in and show us to our room. We also heard her answering other guests enquiries about ferry times 'I've only just moved here myself, so I haven't got a bl**dy clue'. After being shown to our room, we returned to the bar via the upstairs stairway which we were shown and were literally 'barked' at Basil Fawlty style by the barman -'Are you guests?' - Well actually yes we are - we are coming down from the upstairs bedrooms which should have given him a clue. This was answered by an aggressive 'Well, haven't you been told about the other access to the bar?' Actually no, and you have put an unwelcoming dampener on our evening. In the morning, the same staff member busied himself with jobs around the pub (like lighting candles) whilst we sat waiting at our table and we had to ask if it was at all possible to get a coffee and a view of the breakfast menu. He seemed to have no idea that we might want breakfast and no idea if breakfast was included in the price - he told us it was - then came back and informed us it wasn't. He appeared extremely overworked and although I empathised with him as he appeared to be doing everything, his abrupt manner because he was stressed really didn't make our stay here relaxing.

Newly refurbished to good standard and access for milk for coffees. We were lucky to park overninght on the quay for a modest fee.

Rooms are brand new, bed very comfortable, good shower and great to have a coffee machine in the room

Nothing - fairly steep stairs but that wasn’t a problem for us

Room, location and amenities.

Breakfast started at 9 am but staff seemed unsure so we didn’t stay to find out. Information regarding the breakfast was zero !