The place was atypical, but good overall. It’s in a great location and has beautiful common areas that we used a lot to relax. I’m giving it a 3 for a few reasons: - Beds didn’t have fitted cover, so woke up with the raw mattress closer to my face then I’d like - Shower didn’t drain well & no bathroom products offered - No one there to check us in & no clear communication on really events, restaurant hours or other things like that

Our stay at Eden was the most enjoyable we’ve had in all of Guatemala. The hotel is absolutely beautiful. I loved stepping outside of my little cabin and smelling fresh herbs like basil, lavender, and oregano. Our cabin was adorable and the staff did everything they could to make us feel comfortable, safe, and like we were apart of the community. Judd and Maria were so friendly and gave us great recommendations of restaurants and things to do. There was even a restaurant at the hotel with yummy thin crust pizza. We even took an aerial silk class at our hotel from an amazing instructor named Calissa. I would definitely come back here again if I had the chance. We got so lucky and felt so blessed to find this place.

Throughout our stay, the staff was no where to be found. We tried checking in online as we were instructed to do so through our booking , but there was no link to do this. Additionally, after trying to find staff around the property, each staff member that we encountered adopted a woah is me mentality and told us they didn’t know anything about our booking and couldn’t help us for various reasons (ie, they didn’t know we were coming, they didn’t know which room we were in, etc). There wasn’t a way to ask the staff for recommendations, or for simple things like plates and spoons. The property will be beautiful one day when the construction within and surrounding is finished, and when the management of this property improves.

Lovely place right on the lake, off Hippie Highway so lots of shopping and food options. Only complaints - 1. room had 2 double beds but only two pillows, total. 2. Construction on the hotel is ongoing and started by 7:30 am with tons of hammering and workers running back and forth in front of our windows. Would definitely stay here again POST construction.