First - the reception door was looked with a number to call, which was down in the cafe. Second - I paid upfront on booked and they had a problem with payment which caused a delay in checking in. Third - the sofa and furniture in the room was heavily stained, with what I don’t want to think. This was classed as a 3 star hotel, at best 1 star. Unfortunately I want stay there on my next visit to Eastbourne.

Should have breakfast for those travelling,Help people with heavy luggage.

Clean and good service

The staff were very unfriendly. Did not inform us about parking process which led to lot of issues. The heater also was not working

It was a great weekend away

No tea or coffee in and no WiFi in room. A 32 inch TV promised but only a tiny 21 inch TV stuck on a wall high up as far away as could be possible.

No parking was a little annoying as the listing stated there was some limited spaces. The gentleman on reception was friendly but think its a bit much to charge so much just for 1 hour earlier checkin. Especially when you have children. The toilet in the room was not very clean. Looked like it wasnt flushed. Generally didnt feel super clean but sheets seemed clean and we were there for one night so we managed.