My stay at this motel was unacceptable due to numerous safety, cleanliness, and maintenance issues. My key card didn’t work for three days because the lock battery was dead. Management was polite but unable to resolve it, leaving me to rely on staff to unlock my room each time. I had to leave the door unlocked whenever I went out, which felt incredibly unsafe, especially since the deadbolt didn’t work, there was no safety latch, and a large gap under the door let in cold air and noise all night. The room reeked of smoke, and the smoke detector had been taped over, a serious safety hazard. The bed had no sheets, only a thin blanket, and the towels provided were limited to two stained hand towels, with no full-sized towels available. There was no garbage can in the room, and housekeeping was unavailable despite requests on the two designated days. The bathroom was in disrepair, with a leaking toilet, an exposed power socket, and poor lighting—flies were trapped in fixtures, and one lamp strobed constantly. The ceiling light was stained with mold or water damage, adding to the unpleasant atmosphere. Breakfast was minimal, offering only bread and spreads, with no juice or variety. While some staff were friendly, the overall neglect of safety, cleanliness, and basic amenities made this an untrustworthy and uncomfortable experience. Significant improvements are needed before this property can meet even the most basic expectations.

It wasn’t that bad just the breakfast was terrible Juice and coffee machine didn’t work and the cereal was stale

Since the front desk the experience was terrible, I had to wait 14 minutes while the attendant was smoking outside! The room has many cockroaches and the bathroom was dirty with woman’s periods blood. The floor was really greasy and dirty! Never again even for free! And my 100 dólares that was on hold never came back even after 3 phone calls with the front desk !

Room was disgusting. Mold on bathroom walls. Sheets were terrible. My luggage became wet sitting on floor. I did not sleep. Was told they didn't have another room by desk clerk. (When I arrived I had to wait wait 30 minutes just for someone to show up at the desk) Look at pictures. When I canceled the rest of the trip then they offered a different room. Maybe a little bit of magic but probably not. Never received a promised refund

The worst place I have ever stayed. Unsafe, dirty in all the rooms (they changed my room 3 times) infested with cockroaches. This place should be closed. I asked for my money back because the place does not look anything like the photos on the hotels.com website, but since I had already checked in they didn't let me. This is ridiculous... how are you going to know if the place is horrible, dirty and has insects if you don't see the room... and they don't let you see the room if you don't check in... totally ripped off. DO NOT COME to this place.

I was attracted by the great price. However, I encountered several issues that impacted my experience: 1. The main door to the room didn’t work properly. 2. The bathroom door couldn’t be closed. 3. The floor was dirty. 4. The towels and sheet were stained. I hope these concerns can be addressed for future guests, as they significantly affected my stay.

Roaches , dirty sheets, no microwave

The room I got the tv didn’t work, drawers were broken, room smelled like mold, and bathrooms smelled awful like they never cleaned the pipes, towels were dirty and worn it was more of a rag rather than towels, the fridge was gross and leaked water. And the front door looked like someone broke in because it looked ran down. Also there was no trash can in my room. So overall I didn’t enjoy my stay.