The bathroom don't have hooks to the towels and clothes.

A great little hotel in a pleasant neighborhood. Easy check-in and rooms were as seen in photos. Walking distance to any restaurants or bars

I came to check in with my 83 year old handicapped parents and there were no elevators, no handicapped parking accessible and my father was very unimpressed with the quality of this hotel (it’s old and very plain) and its sketchy location. We stayed at the Hyatt Place previously and this is a 2 star in comparison for the same rate. I didn’t know when I booked there would not be an elevator and the staff refused to refund. I did not cancel the reservation but someone on their end did for me because it showed as cancel in Orbitz when I opened the app. While trying to acquire another hotel, this hotel came up as a choice on Orbitz but when I clicked on it to “try to book”, there were no rooms available.

Doing your laundry in San Jose’ can be hassle and it’s expensive. Also, the light above the bathroom sink, that I need to shave, was out and it wasn’t the bulb.

Packing is terrible. They also watered the plants and get all my car wet. Te breakfast is really tiny.